Provider Liaison

Expected Hourly Pay Rate :

$21.00

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

General Summary : Under general supervision, the Provider Liaison is responsible for analyzing the provider's eligibility and documentation in accordance with county and state guidelines. The Provider Support Liaison provides eligibility and documentation assistance, maintains file accuracy, and responds to inquiries from childcare providers regarding requirements and procedures of CCFA programs.

Please review the full job flyer here : Provider Liaison Job Flyer

Essential Duties And Responsibilities

Within the team structure, the Provider Liaison supports providers and works with other departments to ensure providers eligibility, enrollment, and documentation maintenance related to CCFA programs comply with county and state guidelines. The position includes the following responsibilities :

Provider Processing (50%)

• Receive and process documentation to determine provider eligibility for CCFA childcare programs. Review documentation for accuracy and approve or deny within the specified timeframe. Follow up for missing or incomplete documentation, including non-submission of PPRs or attendance records.
• Process Trustline applications and letters to maintain compliance with county and state guidelines.
• Process providers to receive electronic childcare payments via pay cards or direct deposit.

Customer Service (30%)

Data Entry and Administration (20%)

Job Specifications

Minimum Required

Associate's degree in the field of Child Development, Social Work, Family Studies, or related field;

or High School diploma or equivalent and 2 years of relevant work experience

Demonstrated proficiency and experience with Windows-based programs and data entry.

Background & Health Clearance Requirements : Background requirements determined according to the requirements of the program(s) which the position will be supporting.

Bilingual : Ability to converse, read, write and / or translate in English and Armenian / Spanish in order to provide program information in the client's preferred communication method.

At CCRC, passion and meaningful work is rewarded! We offer employees :

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Accommodations : If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (818) 717-1000 ext. 6599 or email them at Recruiting@ccrcca.org.