COMMUNICATIONS SPECIALIST - MVH (Part Time / Day Shift / Flex Shifts / Every Third Weekend)

Communications Specialist - MVH

Regional Referral Center 1611 S. Main St. Dayton, OH 45409

Part Time / Day Shift (7 : 00 a.m. - 7 : 30 p.m. / varies / Flex)

24 hours per week / 48 hours per pay period

Operates the Communication Center for CareFlight Air & Mobile, including multiple aircraft and ground transport vehicles, and other air & ground vehicles as needed, during their assigned shift.

Weekends : Every Third Equivalent

Schedule : Cover open shifts (TOP, vacations, etc.) and self-schedule remaining shifts.

Holidays : 2-3 per year.

Minimum Level of Education Required : High School completion / GED

Licensure / Certification / Registration : This position requires a certified Emergency Medical Technician or Paramedic in the state of Ohio, or may have the equivalent in knowledge or experience. Air Medical Communication Specialist Certification required during orientation.

Experience :

Minimum Level of Experience Required : 1 - 3 years of job-related experience

Preferred experience : Experience as an EMS provider or a minimum of 1 year full-time experience in EMS Dispatching.

Working Conditions :

1. Must be able to sit / stand at work station for at least 12 hours.

2. Must be able to sit at a computer with multiple monitors for extended periods of time.

3. Must be able to work with a telephone and radio system.

4. Must be able to multi-task efficiently.

5. Must demonstrate good customer service skills and work with / alongside coworkers and customers with a wide range of personalities.

6. Must be able to use a headset for extended periods of time.

7. Must attend department meeting and education; including completing any education assignments as requested.

8. Shift days / hours are subject to change based on the needs of the department.

9. Must be flexible in scheduling.

10. Must work well with staff, internal / external customers, and other stakeholders; respectful during interactions and maintain professionalism.

11. Other responsibilities / projects as directed.