Specialist, Field Engineering- NC

Job Title : Specialist Field Engineering

Job Code : 31274

Job Location : Fayetteville NC

Job Schedule : 5 / 8- employee works 5 days a week 8 hours a day totaling 40 hours a week

Job Description :

Installs operates maintains repairs and modifies equipment. Performs a variety of maintenance and technical support on products such as equipment integrated systems and subsystems and software at customer and / or field locations. Troubleshoots and performs diagnostic test of equipment malfunctions. Installs upgrades and removes products ensuring coordinative engineering field change. Maintains effective customer communications and relations. May provide onsite training of customer support personnel. Responsible for the installation check out operation maintenance and repair and modification of customer equipment and / or software. Performs diagnostic tests to troubleshoot equipment with contacts typically within and outside the department on matters that involve obtaining or providing information requiring explanation or interpretation to understand and reach agreement.

Essential Functions :

• Highly developed support individual contributor.
• Works autonomously.
• May act as a mentor to lower level peers and provide guidance on tasks.
• Makes recommendations for solutions.
• Works on assignments requiring judgment and initiative

Required Qualifications :

#LI-CS3

Required Experience :

IC

Key Skills

Hp Unix,Access Control System,Compliance,Desktop Support,Marketing and Merchandising,Client Services

Employment Type : Full Time

Experience : years

Vacancy : 1