General Manager - Premier

This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people

and empowering them to

thrive, grow meaningful careers and to find a place where they belong.

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

The General Manager is responsible for the comprehensive management of premier commercial properties that function both as client facilities and as Class A commercial assets. This unique role combines traditional facility management with commercial property management expertise to deliver operational excellence while enhancing asset value. The GM works directly with clients to understand their investment and operational objectives, developing strategic plans that address both facility needs and commercial property standards while serving as a member of the Client Senior Management Team.

Your day-to-day tasks will include :

Develop and implement integrated strategies that address both facility operations and commercial property management goals

Conduct regular JLL Management Compliance Reviews and property inspections to ensure optimal facility performance

Establish annual budgets and manage comprehensive financial reporting for both facility operations and property management

Meet regularly with tenant representatives to address issues and enhance satisfaction while supporting lease discussions

Establish goals and objectives for the property management team while conducting performance evaluations

Coordinate maintenance, repair, and renovation projects including oversight of construction projects and contractor deliverables

Implement workplace experience programs and take a proactive approach to understanding clients' changing priorities

Travel between properties within managed portfolio as required

Required Qualifications :

Bachelor's degree required

Minimum of ten years' experience in property / asset management and / or facility management

Minimum of five years of experience managing multi-functional teams

Demonstrated success managing large scale commercial properties or facilities

Commercially astute with experience managing large P&Ls and financial oversight of real estate assets

Advanced oral and written communication skills with strong stakeholder management abilities

Proficiency in Microsoft Office and relevant property / facility management software

Preferred Qualifications :

Industry certifications in property or facility management (CPM, RPA, FMA)

Strategic thinking capabilities with implementation orientation and change management experience

Advanced problem-solving skills with ability to remain calm under pressure

Strong negotiation abilities and client-focused approach with exceptional customer service orientation

Self-starting and multitasking capabilities with strong organizational skills

Experience with sustainability initiatives and workplace experience program implementation

Knowledge of emergency response protocols and business continuity planning

Location :

On-site -Charlotte, NC If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.

We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We

endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and / or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

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