Sr. Store Operations Specialist - Stores Technology

Description

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.

This Sr. Specialist is the conduit between the field, IT / technical support, and other cross functional partners. This role provides exemplary field and home office support while ensuring business processes are actioned with speed, efficiency, and integrity.

Responsibilities

• Collaborate with manager and cross functional partners (Store Support, STS / ATS, Visual / Marketing, etc.) to gain alignment on strategies to support new business concepts or initiatives related to all technology implementation in stores.
• Proactively assess and monitor stability of technologies and quickly communicate risk and steps to resolution
• Own the BBW Technology inbox to quickly resolve or facilitate correspondence with a broad and detailed knowledge of store operating procedures and technical (hardware and software) capabilities.
• Maintain a clear focus on the needs of stores; solicit feedback and drive improvement through strong working relationships with the field and cross functional partners.
• Evaluate and improve upon cash wrap line management strategies by analyzing quantitative results and qualitative feedback.
• Responsible for execution of primary work streams; supports development and implementation of project plans, timelines, communications, and hindsight.
• Support research of trendsetting practices, including analysis and documentation of competitor benchmarking.
• Coach and deliver critical feedback related to projects, peers, leaders, and key partners.

Qualifications

Education

Core Competencies

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include :

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The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links : , , .

We are an equal opportunity action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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