Call Center Representative

Job Description

Job Description

New England ENT is looking for an experienced Call Center Representative with strong interpersonal and verbal communication skills

Experience

Provide quality customer service and support

Use questioning and listening skills that support effective telephone communication

Record accurate message information re : scheduling and cancellation of appts. and relaying clinical messages to appropriate provider.

Understanding of medical terminology and ability to use EMR

Bilingual skills (Spanish) strongly preferred.

Schedule

Full Time, Monday- Friday, no weekends

Benefits

Paid Time Off

Health Insurance

Flexible Spending account

401(k)

Job Type : Full and Part Time

Salary $18.00 -$19.00 / hour