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Front Desk Agent, Southland Casino

Front Desk Agent, Southland Casino

Delaware NorthWest Memphis, Arkansas, United States
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JOB DESCRIPTION

The Opportunity

Delaware North Gaming is looking for friendly, outgoing, and customer-service focused full-time Front Desk Clerks to join our team at Southland Casino in West Memphis, Arkansas.

15.00 - $17.00 / hour

Information on our comprehensive benefits package can be found at .

Benefits

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including :

  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive : health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and / or professional certification reimbursement.

Responsibilities

  • Must be able to work Evening Shift
  • Provide excellent customer service
  • Greet and register guests via a centralized registration system
  • Coordinate with housekeeping department as needed
  • Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
  • Check and balance the daily figures, post room and tax charges on guest accounts

    • Qualifications

  • Good interpersonal communication skills in person and by phone
  • Must be able to multitask, function in a professional manner under pressure from guests and supervisors
  • No experience or diploma required

    • Physical Requirements

  • Stand and walk for extended periods of time

    • Shift Details

    Evening shift

    Holidays

    Weekends

    Who We Are

    Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

    At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

    Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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    Front Desk Agent • West Memphis, Arkansas, United States