Shift Leader Eldersburg, MD

Job Details

Store 42 - Eldersburg MD

$16.00 - $17.50 Hourly

Description

Highs is seeking positive individuals that are looking to lead a team in a successful retail operation. We are calling all leaders who are interested in a fabulous career.

The Shift Leader (SL) is responsible for supporting Highs Store Manager in the day-to-day store operations. SL is a key partner in meeting performance and profit partnership with the Store Manager the SL is responsible for customer and employee satisfaction brand standards and store profitability.

SL ensures exceptional customer experience and supports our vision of being Fast Fresh & Friendly neighborhood store.

• Maintain and drive high standards and expectations around food quality customer service food safety and store cleanliness by empowering store employees.
• Supervise the day-to-day tasks of all store employees.
• Provide superior customer service to all customers : greeting assisting suggesting up-selling and thanking each customer.
• Ensure adherence to all Food Service Program procedures and standards overseeing the successful daily operations and sanitation requirements of the program.
• Motivate encourage and challenge customer service representatives.
• Lead by example to ensure all daily tasks are completed in the store. Appropriately delegate tasks to Customer Service Representatives and follow as necessary.
• Enforce established daily operating procedures to maintain a clean adequately stockedorganized and well-kept store to provide positive customer experiences.

Qualifications

Qualifications :

We offer a very competitive Benefits Package including but not limited to :

Key Skills

Restaurant Experience,Food Service,Inventory Control,Customer Service,Employee Evaluation,Food Safety Experience,Math,Shift Management,Food Processing,Leadership Experience,P&L Management,Supervising Experience

Employment Type : Unclear

Experience : years

Vacancy : 1

Hourly Salary Salary : 16 - 17