Customer Service Representative

A company is looking for a Customer Service Trainee. Key Responsibilities Receive, investigate, and resolve customer inquiries in a timely manner Handle customer service inquiries via telephone and other communication channels Document all customer communications clearly and accurately Required Qualifications High School Diploma or equivalent 1 year of experience in a customer service support role Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint) Ability to work independently and collaboratively in a fast-paced environment Must be able to talk and type simultaneously while interacting with customers