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Accounts Receivable(AR) Manager
Accounts Receivable(AR) ManagerIterative Health • Cambridge, MA, US
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Accounts Receivable(AR) Manager

Accounts Receivable(AR) Manager

Iterative Health • Cambridge, MA, US
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Accounts Receivable (AR) Manager

Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. The Iterative Health Site Network is a premier network of 70+ clinical research sites across US and Europe accelerating the path to market for gastrointestinal (GI) and hepatology novel therapies. Our focus is on driving the success and growth of our partner sites by empowering them with tech-enabled services. By combining deep expertise in clinical trials with cutting-edge AI, we empower research teams and study sponsors to expand and expedite access to novel therapeutics for patients in need.

About the Role

We are seeking a highly organized and experienced Accounts Receivable (AR) Manager to lead our AR operations with a focus on clinical research projects. The ideal candidate will have 57 years of AR experience, including NetSuite proficiency, a strong background in collections management, and expertise in long-term, milestone-based contracts with partial payment structures. Experience in Real Time software and advanced Excel capabilities are also essential. This individual will manage AR processes, oversee a team, and ensure accurate, timely collections and reporting.

Responsibilities

Accounts Receivable & Collections Management :

  • Oversee all AR functions including billing, invoicing, cash applications, and collections.
  • Manage collections for long-term contracts that include milestone-based and partial payments.
  • Partner with project management and contract teams to align invoicing and collections with project milestones.
  • Ensure timely and accurate application of customer payments against open invoices.

System & Reporting Responsibilities :

  • Leverage NetSuite to manage AR operations and generate financial reports.
  • Use Real Time software to track project data and integrate AR activities where appropriate.
  • Develop and maintain customer aging reports, DSO tracking, and collection forecast reports.
  • Build and maintain dashboards and reports in Excel, including pivot tables and reconciliation worksheets.

    • Team Leadership & Process Optimization :

  • Supervise, mentor, and develop the AR team to improve performance and efficiency.
  • Establish KPIs for the AR function and drive process improvements to reduce aging and bad debt exposure.
  • Collaborate with other departments including Finance, Project Management, and Legal to resolve billing issues and support customer relationships.
  • Lead AR-related audits and prepare supporting documentation as needed.

    • Industry-Specific Focus :

  • Apply knowledge of clinical research billing practices and revenue cycle requirements.
  • Ensure AR practices align with clinical study timelines, contracts, and regulatory requirements.
  • Collaborate with other team members to ensure accurate financial reporting and support cost analysis initiatives.

    • What We're Looking For

    Required Qualifications :

  • Education : Bachelor's degree in Accounting, Finance, or Business Administration.
  • Experience : 57 years of progressive AR / accounting experience, with at least 2 years in a managerial or supervisory role.
  • Minimum 2 years of experience working within the healthcare industry.
  • Proven track record managing collections on milestone-based contracts with partial payment structures.
  • Experience in clinical research industry AR is required.
  • Proficient in NetSuite and Real Time software.
  • Strong knowledge of Microsoft Excel (pivot tables, VLOOKUP, etc.).

    • Preferred Qualifications :

  • Exceptional attention to detail and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced environment.

    • Our Commitment to Diversity

    At Iterative Health, we're building a team that reflects the diversity of the patients we serve. We are committed to fostering an inclusive and equitable workplace, including our hiring process. If you require accommodations during the application or interview process, please reach out to : CandidateAccommodations@iterative.health.

    Some of our benefits include :

  • Vision / Dental / Medical Insurance
  • Life / Disability Insurance
  • Parental Leave
  • Stock Options
  • Flexible Work Hours
  • Unlimited Paid Time Off
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