Clinical Referral Nurse, Work From Home

We are so glad you are interested in joining Sutter Health!

Organization

SCAH-Sutter Care at Home - UT

Position Overview

The role is to act as the in-office clinical liaison that represents the agency via telephone receiving and processing referrals for patient care in the home health referral management team. Referral source interactions include, but are not limited to working closely with referring hospitals, physicians, board and care facilities, skilled nursing facilities, patients, families, and the general public. Primary clinical responsibilities include receiving / processing referrals and ensuring that admissions occur in a timely and consistent manner. This position enters referral information into the electronic medical records and creates initial orders to facilitate the start of care. Frequently interacts with referral sources, other members of the referral center staff, home health, advanced illness management and hospice staff across offices and all others necessary to facilitate the start of patient care. Consistently utilizes and promotes use of excellent customer services skills.

Job Description

FULL-TIME DAY SHIFTS : Varied Weekdays / Every Other Weekend

Education

Graduate of an accredited school of nursing

Department Required Certification & Licensure

SCAH Intake Department : RN-Registered Nurse of California within 90 days

Typical Experience

2 years recent relevant experience.

Skills And Knowledge

Must have the clinical knowledge and critical thinking skills to effectively plan and provide coordination of patient care consistent with standards and regulations

Must have exceptional interpersonal and customer services skills

Must be able to effectively solve unique problems as they arise or identify when to consult the supervisor

Must have knowledge of current Hospice / Home Health admission criteria; Medicare, Medi-Cal, Commercial, State and Federal regulations

Familiarity with ICD-10 coding preferred but not essential

Must be able to demonstrate problem-solving abilities as well as telephone, interpersonal, verbal and written communication skills in english

Commitment to teamwork and customer service, both internally and externally, is required

Must have proven / proven data entry and general computer skills

Must be able to demonstrate proficiency (after training and introductory period) in efficient use of electronic medical record systems

Must be able to flex with the increased workflow when census is higher and recognize urgency of each task

Must be flexible with schedule including, but not limited to, the ability to participate in department rotation for weekend coverage if needed

Must be able to drive to designated SCAH location(s) for meetings, training, and needs as designated by business needs

Job Shift

Days

Schedule

Full Time

Shift Hours

Days Of The Week

Variable

Weekend Requirements

Every other Weekend

Benefits

Yes

Unions

No

Position Status

Non-Exempt

Weekly Hours

40

Employee Status

Regular

Sutter Health is an equal opportunity employer EOE / M / F / Disability / Veterans.

Pay Range is $37.19 to $48.71 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.