Operations System Engineer I - ST

Ops Systems Engineer I

The Ops Systems Engineer I supports the maintenance, performance, and reliability of our Linux, AIX, and DB2 environments, primarily focused on the Keystone application. They leverage foundational knowledge in system administration and a passion for learning in a collaborative, fast-paced environment. Collaborating with senior engineers they perform routine system tasks, troubleshoot issues, and assist in system upgrades and automation initiatives that ensure the operational integrity for our CUSO client base.

What You Will Do Here :

System Monitoring & Maintenance

Assist in performing regular health checks and routine maintenance of Linux and AIX systems.

Help monitor DB2 databases to ensure availability and performance.

Support incident response by helping identify root causes and working on basic troubleshooting under supervision.

Upgrades & Patch Support

Learn and participate in the planning and execution of operating system and software patching / upgrades.

Coordinate with senior engineers to apply security updates in line with organizational policies.

Help document upgrade steps and post-upgrade verification procedures.

Disaster Recovery & Business Continuity

Participate in disaster recovery (DR) tests to support business continuity plans.

Maintain and update DR process documentation as directed by senior team members.

Automation & Documentation

Assist in the development and upkeep of automation scripts for routine system tasks (e.g., monitoring, backups).

Document systems configurations, troubleshooting steps, and standard operating procedures.

Work closely with core operations, infrastructure engineers, and other technical teams to support system reliability.

What You Will Need :

Bachelor's degree in Computer Science or related field preferred; or equivalent combination of education and experience required.

3+ years related work experience required.

1+ years experience with system administration, maintenance, and upgrades for Linux / AIX environments required.

1+ years hands-on experience with DB2 database upgrades, troubleshooting, and backup strategies required.

Proficiency in Linux (RHEL) and AIX administration tasks preferred.

Expertise with DB2 database administration, tuning, and maintenance preferred.

Expertise with cloud-based infrastructure and virtualization technologies preferred.

Understanding of server security, networking, and storage management preferred.

Familiarity with Keystone application and architecture and its dependencies preferred.

Strong problem-solving and analytical abilities required.

Excellent communication and documentation skills required.

Ability to work collaboratively in a team environment required.

RHCE preferred.

IBM Certified Administrator preferred.

AIX preferred.

DBE preferred.

We are proud to be an EEO / AA employer M / F / D / V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.