Entry Level Customer Service Agent
Unilux BrandJersey City, NJ, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHigh school diploma or equivalent. Strong communication skills, both written and verbal. Basic computer skills and proficiency in Microsoft Office Suite. Ability to multitask and manage time effectively. Strong problem-solving skills and a customer-focused approach. Willingness to learn and adapt in a fast-paced environment. Growth opportunities within the company. Comprehensive training and onboarding. Paid time off and holidays. A positive and supportive work environment.
Job Description
Job Description
Description
Job Title : Entry Level Customer Service Agent
Location : Jersey City, NJ
Job Type : Full-time
Job Summary :
We are seeking an enthusiastic and motivated Entry Level Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support via various communication channels. This is a fantastic opportunity for individuals who are looking to kick-start their career in customer service and develop their skills in a fast-paced environment.
Key Responsibilities
- Assist customers with inquiries through phone, email, and chat.
- Provide accurate information about products and services to customers.
- Resolve customer complaints and issues in a professional manner.
- Maintain a high level of customer satisfaction by delivering excellent service.
- Record and document customer interactions in the database.
Skills, Knowledge and Expertise
Benefits
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Entry Level Customer Service • Jersey City, NJ, US