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TeleOps Operator

TeleOps Operator

JHCareers LLCLas Vegas, NV, US
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Job Description

Job Description

Location : Las Vegas, NV

Expected pay amount : $25.00 USD Per Hour

Schedule : Multiple shifts / schedules available

Assignment length : 6 month rolling contract (no end date)

Job description

JHCareers is helping an innovative, on-demand autonomous ride-hailing company hire a TeleOperations Operator to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system.

As a TeleOperations Operator , you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure.

Various Shifts Available :

Hours : 10 : 00 AM - 6 : 30 PM OR 5 : 30 PM - 2 : 00 AM

Days : Multiple Shifts Available

As a TeleOps Operator, you'll :

  • Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation.
  • Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines.
  • Assist in gathering performance metrics and reporting observations to improve system functionality.
  • Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface.
  • Follow company protocols and regulatory requirements to maintain high operational standards.

Commitment : This is a full-time, 6-month ongoing contract position. It will be onsite and available to candidates who are local to the Las Vegas, NV area.

Requirements

Requirements

  • Excellent driving history and no criminal history
  • 2+ years of experience in operations, technical support, software testing, or a similar field
  • Comfortable working with Windows and Linux operating systems; basic understanding of QA testing principles.
  • Excellent written and verbal communication skills
  • Willingness to work flexible shift hours
  • Bonus Qualifications :

  • Experience with QA testing or working in the autonomous vehicle industry
  • Bachelor’s degree in STEM, analytics, or related field
  • Basic understanding of data analysis to help build out and analyze metrics
  • Strong familiarity with video game-style controls or simulation software.
  • Benefits

    Benefits :

  • Pre-tax commuter benefits
  • Employer Subsidized healthcare benefits
  • Flexible Spending Account for healthcare-related costs
  • Employer covers all costs for short and long term disability and life insurance
  • 401k package
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    Operator • Las Vegas, NV, US