Hilton Hotel Banquet Manager

Banquet Manager

Supervise banquet captains and staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe, accident-free manner. Expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, at all times. Manage all administrative functions such as scheduling, purchasing for the department, hiring and terminations of associates all in a fiscally responsible manner. Works closely with catering and convention services.

Essential Job Function :

• Salary range $50,000 to $65,000
• Check server's and house person's BEOs to ensure that all information is accurate.
• Schedule Banquet Captains to functions ensuring client contact and assignment.
• Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean.
• Contact group representatives. Explain how to make contact; if needed throughout the function.
• Ensure that any & all Food & Beverage items are presented and served correctly, adhering to the standards set out by the property and noting any special requests & instructions, outlined on the Banquet Event Order for the event.
• Ensure that communication is constantly maintained between the Culinary Department Representative & the Banquet Team during the event, alert team members of any changes in the schedule of service, challenges or adverse comments that may arise during the service of an event.
• Ensure that all relevant & applicable paperwork is filled out correctly, including the Captain's Consumption Sheets and Captain's Report and copies distributed as required.
• Compile the station register and assign duties to banquet staff and supporting banquet captains, assigned to that specific event or function.
• Ensure that the name of every staff member assigned to an event or function appears on the banquet sign-in sheet, and that the staff signs the sheet, prior to leaving the event or function.
• Prepare the area or room in its entirety for a function or event, prior to the guest's arrival.
• Recap all banquet checks at end of day and turn in to Night Audit.
• Perform Manager-on-Duty functions and shifts as assigned.

Desired Skills and Qualifications :

Education : High school education or equivalent experience.

Skills and Abilities : Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.

Benefits Package :