Service Advisor

Job Description

Job Description

Are you a driven, experienced Service Advisor ready to take your career to the next level?

Team Kia of Bend is growing fast, and we're looking for a high-performing Service Advisor with a passion for sales and an unwavering commitment to customer satisfaction.

What You’ll Do :

Greet customers with energy, professionalism, and confidence

Clearly communicate vehicle service needs, recommend appropriate solutions, and close the sale

Build long-term relationships with customers by delivering top-tier service

Drive revenue by identifying up-sell opportunities and presenting value-added services

Coordinate with technicians to ensure service work is completed on time and accurately

Maintain detailed records of all customer interactions and service transactions

What We’re Looking For :

2+ years of experience as a Service Advisor in a dealership or high-volume shop

Proven track record of sales performance and hitting targets

Strong customer service background with a “customer-first” mindset

Excellent communication and interpersonal skills

Ability to thrive in a fast-paced, competitive environment

Familiarity with DMS systems and repair order processes (Dealertrack experience a plus)

High school diploma or GED required (automotive certifications a plus)

What You’ll Get :

Aggressive pay plan – base salary + uncapped commissions

Health, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Ongoing training and career development opportunities

A supportive, high-energy team environment

And much more