HR Technology Manager

Manager, HR Technology & Projects

The Manager, HR Digital Technology is a HR technology leader responsible for advancing the digital transformation of the HR function. This role partners closely with HR Centers of Excellence, business unit HR leaders, external vendors, and IT to ensure that our HR systems, including SAP SuccessFactors, effectively support people strategies, workforce planning, and employee engagement. The Manager, HR Digital Technology drives governance, optimization, and innovation in HR technology while translating business needs into scalable solutions that enhance the employee experience and operational efficiency.

Responsibilities

Leads the governance, optimization, and continuous improvement of SAP SuccessFactors, ensuring alignment with enterprise tech strategy and HR operational goals. Facilitates cross-functional collaboration with HR and IT stakeholders and provides guidance to HR teams on system functionality, change impact, and optimization.

Partners with HR stakeholders to evaluate and implement HR technology solutions that address key workforce challenges. Supports development of the HR tech roadmap, identifies opportunities for process improvement, and ensures user-centric, compliant design. Stays current with HR tech trends and innovations; bring forward recommendations for innovation.

Manages end-to-end HR system and project initiatives, including new module rollouts, process enhancements, and integrations. Collaborates across HR, IT, Finance, and vendors to define business requirements and deliver measurable outcomes aligned with HR and organizational goals.

Monitors system health and effectiveness, including KPIs, data integrity, user adoption, and system utilization. Collaborates with HR leadership to interpret data insights and recommend process or policy changes.

Provides hands-on support to HR Process Owners, assisting with documentation, training, and issue resolution. Acts as a trusted partner to HR teams, empowering them to fully leverage system capabilities in service of business needs.

Ensures compliance with Data Privacy and Information Security policies, fostering trust and protection in handling employee data. Promotes responsible data use and supports readiness for audits or incident responses.

KSAs (Knowledge, Skills, and Abilities)

Excellent verbal and written communication skills and the ability to align and garner support from stakeholders.

Expertise in HR processes and data flows across core HR, talent, compensation, and learning; familiarity with how data privacy, compliance, and system security concerns drive process and technology decisions.

Strong attention to detail and excellent organizational skills.

Ability to work independently and navigate ambiguity, independently driving projects from inception through end-to-end testing, change management, and project completion.

Strong computer skills, including Microsoft Office applications, SAP and SuccessFactors.

Proven ability to work with a variety of systems. At least 3 years' experience working in SuccessFactors.

Minimum Qualifications

Bachelors Degree, Business Administration or Human Resources required.

Essential Functions

5+ years experience in HR technology / HRIS or Digital Transformation.

3+ years experience working with SuccessFactors.

3+ years experience leading cross-functional HR project.

To ensure a safe work environment while meeting the physical demands of the job, you must be able to perform the following physical and mental tasks, with or without a reasonable accommodation :

Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery).

Manual Dexterity (e.g., picking, pinching, typing, or other working that uses the fingers).

Grasping (e.g., use of hand to apply pressure).

Feeling (e.g., perceiving an object's size, shape, texture etc.).

Hearing.

Talking.

Capacity to think, concentrate and focus over long periods of time.

Ability to write complex documents in the [English] language.

Ability to read complex documents in [English] language.

Capacity to express thoughts orally (e.g., accurately, quick and loudly convey spoken instructions to workers).

Capacity to reason and make sound decision.

Ability to regularly perform all job functions at Company's office or work site.

Compensation and Benefits

In compliance with this state's pay transparency laws, the salary range for this role is $90,640 - $135,960. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements).