Sales Operations Analyst

Job Description

Sales Operations Analyst Location : New York Transform lives through data and AI Who we are : We deliver powerful data and AI solutions that minimize operational cost, strengthen resilience against risk, and uncover revenue opportunity. Our clients can retain our people to drive lasting adoption while futureproofing their workforce with exceptional talent. Since 2016, we’ve created over 3,000 data & AI specialists by removing the systemic barriers to the tech industry. We find incredible minds from all backgrounds to train with us, creating a diverse team of experts. We’re the preferred partner of today’s leading technology providers, including Databricks, Snowflake, and Collibra, to accelerate delivery and co-create revolutionary solutions. We transform the lives of our consultants, clients, and their customers through data and AI. The Role : Are you ready for the next stage of your career? Are you driven, curious, with an attention to detail? Then this role might be for you! Kubrick are expanding their US office and are looking for a Sales Operations Analyst to work in the commercial team. What would I be doing? This role will support the commercial and delivery functions by ensuring smooth execution of sales processes, accurate documentation, and proactive coordination across SOWs, Salesforce, and client onboarding activities. This role will directly report into Head of Global Accounts and play a key part in improving operational efficiency and time-to-start for new projects.

• Maintain Salesforce (SF) hygiene — ensuring data accuracy, completeness, and consistent pipeline updates.
• Track deal stages, close dates, and resource allocations across all accounts.
• SOW & Contract Administration
• Support preparation, review, and tracking of SOWs (Statements of Work) — especially for Starburst, Neo, and Snowflake projects.
• Manage SOW approvals, signatures, and version control in coordination with legal and delivery teams.
• Conduct billing checks and monitor renewal or amendment schedules.
• Operational Support
• Handle Freshservice tickets related to sales and onboarding tasks.
• Coordinate with delivery and talent teams to push start dates earlier where possible, ensuring timely project launches.
• Track and escalate blockers affecting start dates or client deliverables.
• Process Optimization
• Identify recurring administrative tasks and propose automation or process improvements.
• Support creation of dashboards or trackers to visualize SOW pipeline, billing accuracy, and lead-to-start conversion.
• Assist in measuring and reporting time savings and operational efficiency gains from implemented changes. What skills and experience do I need?
• Minimum 3 years’ experience in a Sales Support or Administration role
• Excellent attention to detail, and a strong communication skills
• Resilience to challenges and perseverance
• Organised with high standards and a self-starter able to manage your own time
• Passion for data, technology, and their impact for business What Kubrick offers : We are a fast moving and fast growth business which is doing something seriously innovative and valuable. We already have a very supportive, diverse and appreciative client base, giving us stable foundations enabling us to keep working to high standards as we continue to grow. We also offer :
• A competitive salary & bonus
• Healthcare, Dental & Vision Insurance
• 401k program / company match
• Option to purchase additional voluntary benefits
• Access to upskilling opportunities and clear progression path We offer a hybrid working environment with a requirement to be in our NY office 2-3 days a week / client meetings and home working Our commitment to Diversity, Equity and Inclusion (DEI) : At Kubrick, we not only strive to bridge the skills-gap in data and technology, but we are also committed to playing a key role in improving diversity in the industry. To that effect, we welcome candidates from all backgrounds, and particularly encourage applications from groups currently underrepresented in the industry, including women, people from black and ethnic minority backgrounds, LGBTQ+ people, people with disability and those who are neurodivergent. We know that potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet a good proportion of the criteria, we’d love to hear from you. We are committed to ensuring that all candidates have an equally positive experience, and equal chances for success regardless of any personal characteristics. Please speak to us if we can support you with any adjustments to our recruitment process.