Job Description
Job Description
Durham's favorite Museum and wedding venue is hiring for an Assistant Manager for Weddings! If you have a knack for sales and a passion for the creativity and planning that go into making someone's big day (or night!) a special one, say "I do" and apply.
The Rentals and Events Assistant Manager for Weddings is a key member of the Guest Experience management team, responsible for delivering an exemplary level of service to all guests, with a primary focus on weddings and other private museum rentals.
Responsibilities
- Create a quality rental experience by serving as account manager, introducing clients to the potential for their event at the Museum, communicating Museum policies and procedures to clients and vendors throughout the planning process, coordinating logistics with third-party vendors, and overseeing day-of execution.
- Maintain an inquiry pipeline and meet monthly and annual budgeted sales goals by selling and up-selling Museum facilities and add-on services.
- Monitor wedding budgets, including tracking monthly expenses and performing reconciliation of revenues and expenses.
- Forecast revenue projections in collaboration with the Director of Rental Events.
- Act as Venue Manager at rental events by leading a team of rental associates to fulfill client expectations and anticipate needs.
- Maintain the safety, security, and cleanliness of Museum facilities and exhibits by overseeing event set-up, enforcing Museum policies, ensuring adequate clean-up, restoring the Museum to operational condition, and properly securing the campus.
- Maintain a warm, friendly, and safe Museum environment by monitoring exhibits and spaces and ensuring compliance with NC ABC laws, the Durham County smoking ordinance, and applicable Museum policies.
- Support the Rentals Team and provide coverage during periods of absence and peak seasons, requiring training and regular participation to maintain knowledge of policies and procedures.
- Collaborate with other Museum staff and departments on upcoming events and participate in weekly operations meetings.
- Develop and maintain relationships with preferred third-party vendors that benefit the Museum and / or clients.
- Monitor supplies and materials for rental operations and manage rental storage spaces throughout campus.
- Promote the Museum at networking events and off-site trade shows.
- Transport guests, staff, and vendors in a golf cart as needed.
- Attend recurring Emergency Coordinator training and serve in that role after hours as needed.
- Perform other job-related duties as assigned.
Staff Oversight : Supervision of Rental Associates at private rental events
Qualifications
Required Desired
College degree or 2+ years’ experience in Hospitality or Event Management or a related fieldExcellent communication skills – verbal and writtenExceptional attention to detail and organizationStrong interpersonal skills including the ability to work collaboratively and with diverse populationsWorks well under pressure with a positive attitude and creative problem-solving skillsStrong multi-tasking and logistical planning skillsAble and willing to embrace Museum mission to spark curiosity and respect for nature and scienceAbility to respond to and manage emergencies with provided trainingStrong computer and Microsoft Office skillsAvailable to work weekends, evenings, and occasional late nightsPhysical ability to be on one’s feet for 8+ hours, travel distances of up to one mile on variable terrain, and lift 25 lbs.Experience in business development or operational managementBilingual in Spanish and EnglishExperience with CRM and event software (e.g., Altru, Pipedrive, AllSeated, Social Tables)Familiarity with wedding marketing platforms such as WeddingWire, Zola, and The KnotBenefits
MedicalDentalVisionSTD, LTD & LifeEAP (Employee Assistance Program)Supplemental Life Insurance403B - Retirement FundCompensation is based on the multiple considerations including education, certifications, and experience applicable to the role.