System Engineer

Key Responsibilities :

• Design, configure, update, and maintain enterprise networking infrastructure (switches, routers, firewalls, wireless, VPN).
• Support and optimize Windows-based server and Hybrid Active Directory environments, including group policies, account management, and file access controls.
• Troubleshoot complex networking issues (LAN / WAN, routing, DNS, DHCP, VPN, Wi-Fi) as well as system-level incidents (servers, storage, printing).
• Assist with cloud and virtualization platforms (Hyper-V, Proxmox, or similar) to support business needs.
• Monitor system and network performance, implement improvements and ensuring compliance with security policies.
• Collaborate with IT teammates and other departments to resolve escalated tickets and provide root-cause analysis.
• Participate in disaster recovery planning and execution.
• Document configurations, processes, and troubleshooting procedures.
• Assist with data center organization, hardware installations, and lifecycle management.

Qualifications :

5+ years of IT infrastructure experience with a strong networking background.

A degree in Information Technology, Computer Science, or a related field.

Hands-on experience with enterprise networking (switching, routing, VLANs, VPN, firewalls).

Proficiency with Windows Server, Active Directory, and Microsoft Azure administration.

Strong troubleshooting skills across networking, systems, and user-facing issues.

Familiarity with virtualization (Hyper-V, Proxmox) and cloud platforms (Azure, AWS, or similar).

Experience with monitoring tools and ticketing systems.

Excellent problem-solving skills, with the ability to manage multiple priorities.

Strong communication and customer service skills.

Preferred :

Relevant certifications (CCNA / CCNP, Network+, Microsoft / Azure).

Experience with enterprise print solutions, security compliance, and process documentation.

Exposure to infrastructure modernization or cloud migration projects.

Work Environment :

Hybrid role

Team-oriented environment with a mix of project and support responsibilities.

Hands-on work with servers, networking hardware, and end-user systems.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

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