Claims Service Representative

This job is with Marsh McLennan, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

About Marsh McLennan Agency Midwest

Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.

A day in the life.

As our Claims Service Representative on the Claims team, you'll play a vital role in supporting our operations specifically within the employee benefits side of claims. You will gather claim information related to health and wellness benefits, assist clients and members with their inquiries and coverage questions. You'll be the go-to person for gathering necessary documentation, updating members on their claim status, and collaborating with our Claims Consultants to resolve any issues that arise. Your attention to detail and commitment to excellent service will help us maintain strong relationships with our clients, members and service teams and ensure their needs are met.

Our future colleague.

We'd love to meet you if your professional track record includes these skills :

Strong knowledge of software systems, including Outlook

Excellent communication skills, both verbal and written

Ability to manage time effectively and prioritize workload

Experience in customer service or addressing claims inquiries

Attention to detail and commitment to data integrity

These additional qualifications are a plus, but not required to apply :

BA / BS degree in Business, Insurance, or a related field

Intermediate skill level in Microsoft Office Suite

Experience in the insurance industry

Life & Health license preferred, or the ability to obtain upon hire

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

A Great Place to Work. A Great Place to Perk.

Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include :

Medical, dental, vision, 401K benefits and more

The flexibility to work at home or an office, based on your discretion and schedule

Start with 20 days of paid time off

A paid day off to volunteer and company-organized volunteer events

Up to $1,000 per year in matching charitable donations

Up to $750 per year in wellness rewards

All the nitro cold brew coffee and sparkling water you can drink

A company-wide mentality that you can never appreciate your co-workers too much

Who You Are is Who We Are

MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.

Marsh McLennan and its affiliates are EOE Minority / Female / Disability / Vet / Sexual Orientation / Gender Identity employers.

To learn more about a career at MMA, check us out online : http : / / marshmma.com / careers or flip through our recruiting brochure : https : / / bit.ly / 3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick :

https : / / www.instagram.com / lifeatmma_midwest /

https : / / www.facebook.com / MMAMidwest

https : / / x.com / MarshMMAMidwest

https : / / www.linkedin.com / company / marsh-mclennan-agency

#MMAMW

The applicable base salary range for this role is $39,200 to $72,900.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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