Administrative Assistant

Administrative Assistant / Receptionist coordinates the patient flow - greets patients, ensures that they are registered and have completed new patient packets. Ensures that all pertinent documents are scanned as required by the facility. Verifies insurance coverage. Sets appointments, collects copays and balances. Optimizes patients' satisfaction. Keeps patient appointments on schedule by notifying provider of patient's arrival. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area in a clean, organized manner at all times. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Must handle a multitude of duties at the same time.

At all times, employee is responsible for :

• 1. Protecting the physician's license;
• 2. Maintaining confidential any and all information accessible while performing job duties;

3. Staying in compliance with Medicare, Medicaid, OSHA, HIPAA, OIG, and any other legal and / or contractual obligations.

Duties of the Job :