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Customer Service Agent
Customer Service AgentVirtualVocations • Springfield, Massachusetts, United States
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Customer Service Agent

Customer Service Agent

VirtualVocations • Springfield, Massachusetts, United States
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A company is looking for a Customer Service Phone Agent - No Late Nights or Weekends! - Hybrid Role.

Key Responsibilities

Respond to phone calls, emails, and additional guest inquiries

Conduct in-depth research to resolve guest concerns

Required Qualifications

High school diploma or equivalent

1+ year of customer service experience

Ability to thrive in a fast-paced environment

Proven track record of meeting or exceeding performance goals

Strong multitasking skills with proficiency in multiple PC applications

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Customer Service Agent • Springfield, Massachusetts, United States

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