VP of Information Technology (Austin, TX)

VP of Information Technology

Location : Downtown Austin, TX or Old Town Scottsdale, AZ (In-Office); Remote considered for the right candidate

Type : Full-time, Executive Leadership

Compensation : World-class executive pay + equity + premium benefits

At Files.com, IT is a mission-critical driver of security, productivity, and operational excellence. As our VP of Information Technology, you will own the entire internal technology ecosystem that powers a fast-scaling SaaS company. This isn't just about supportit's about strategy, systems, and building an environment where 100% of our people can do their best work every day.

This is a hands-on executive role. You'll set vision, but you'll also roll up your sleeves. You'll design systems that scale, eliminate friction in how we work, and keep our people secure without slowing them down. From device management and SaaS tools to automation, compliance, and employee experience, IT at Files.com is not an afterthoughtit's a lever for growth.

We're looking for a leader who thinks like an engineer, acts like an operator, and delivers like an owner. If you've ever dreamed of stepping into a VP-level role where you can shape the future of internal IT at a profitable, growing SaaS companythis is it.

Who We Are

We're Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ global brands you know : Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more. We've built a $35M+ business with just 70 people by hiring smart, disciplined, and high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we're scaling with disciplineand this role is central to that growth.

We are open to candidates based in our Austin, TX or Scottsdale, AZ offices, and we also welcome remote candidates who bring the right level of seniority and impact. We trust our leaders to choose the environment where they do their best work.

Our Austin office is downtown with sweeping views of the Capitol, a gym, and all the amenities of a world-class workspace. Our Scottsdale office is in the heart of Old Town, with huge windows, craft coffee, free drinks, and catered breakfast every dayplus direct access to some of the best lunch and happy hour spots in the city. Twice a year, we bring the entire company together for energizing off-sites in cities like New York, Nashville, Miami, and San Diego.

Strategic Mandate and Clear Scope

This role is 100% focused on internal systems, tools, and security. You'll own :

• All internal SaaS platforms, hardware, device management, and user lifecycle tooling.
• Internal compliance, access control, and IT security measures.
• Productivity and support processes for every employee.

This role does not touch customer-facing infrastructure. Where there's overlap, you'll collaborate withand ultimately defer tothe Engineering organization.

What We're Looking For

Cultural and Values Alignment

This role is a live test of our core values. The right candidate embodies :

We also expect our leaders to model our people values : tenacity to close, personal integrity, and a deep respect for teamwork.

Key Traits and Expectations

This role is a live test of our core values. The right candidate embodies :

Skills and Experience You Bring

This role is a live test of our core values. The right candidate embodies :

Security Philosophy

Files.com has a unique security posture : we expect to outperform companies 10x our sizewithout sacrificing productivity. That means :

Your job is to protect the business as aggressively as possible, while keeping security invisible to employees. If something feels like friction, we revisit it.

What You'll Actually Do

This role is a live test of our core values. The right candidate embodies :

What Success Looks Like

This role is a live test of our core values. The right candidate embodies :

Who Thrives in This Role

This role is a live test of our core values. The right candidate embodies :