Talent.com
Network Surveillance Engineer I

Network Surveillance Engineer I

Innova SolutionsLittleton, Colorado
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A client of Innova Solutions is immediately hiring a  Network Surveillance Engineer.

Position Type : Full-Time, Contract to Hire

Duration : 6 months

Location : Littleton, CO- 80120 (Onsite)

As a Network Surveillance Engineer, you will :

  • Own responsibility for end-to-end monitoring of Network & Transport equipment, as well as observability tools
  • Own responsibility for Incident identification, ticket logging & impact assessment in the Service Now ticketing tool
  • Own responsibility of Market chat groups, initial troubleshooting & necessary support
  • Support site monitoring / health checks following maintenance activities (CR’s)
  • Oversee the incident management process and team members involved in resolving the incident, as well as driving Ticket management analysis and follow-up until closure.
  • Assist with prioritizing / deprioritizing incidents according to their urgency and impact on the business.
  • Collaborate and escalate issues with the FIM, Advance Ops, Engineering & Vendor teams when critical / time sensitive support and resolution is needed.
  • Manage outage and emergencies, including the agreed assurance KPI’s & SLA.
  • Work in close collaboration across multiple functions : RF, Deployment & Integration teams, Tech Dev, Core, Cloud Infra, Network Engineering & Market teams.
  • Own responsibility for Trouble Tickets updated with all the technical details, and troubleshooting MOP’s & templates
  • Responsible to ensure the Open Incident backlog is at optimum levels
  • Maintain the National Level Availability >

99.50%.

  • Manage internal, external and customer incident escalations and follow-ups as well as process adherence.

    • The ideal candidate will have :

  • Bachelor / master’s degree or equivalent.
  • Minimum of 3-5 years’ telecom / wireless experience.
  • Experience managing Network & Transport NOC shift environments and troubleshooting activities.
  • Able to organize and prioritize dynamic schedules, balance teamwork loads and ensure incidents are managed quickly and efficiently to resolution.
  • Knowledge of 5G functional components (Core, RAN, Network, Transport, PaaS and gNB configurations), and Network architectures, routing protocols such as IS-IS, BGP, MPLS, BFD, GNSS, PTP, CEF.

    • Thank you!

    Mo Irshad

    PAY RANGE AND BENEFITS :

    Pay Range

  • 35-$41 per hour
  • Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

    • Benefits :   Innova Solutions offers benefits( based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

    serp_jobs.job_alerts.create_a_job

    Network Engineer • Littleton, Colorado