Client Care Specialist

Do you have a passion for helping people and a calming, engaging phone presence?  Are you a self-starter who thrives on solving problems and getting things done efficiently?

Do you pride yourself on your organization, attention to detail and adaptability to a variety of tasks?  If so, this role may be for you!

Who We Are :

• We are an independent outpatient counseling center that caters to children, families, couples and adults in Federal Way, Washington.
• We strive to provide an exceptional experience for our clients from the first phone call reaching out for help all the way through to coming into our office to work with our stellar team of providers.
• Our administrative team prides themselves on walking alongside our clients each step of the way as they start the process of getting help and support for the areas of their life they are struggling with most.

Position Overview :

This role is full-time 40 hours per week from 8 :

Love solving problems and finding solutions independently, anticipating needs before they arise Be adaptable and flexible, able to switch gears and jump in wherever needed to keep the flow going Work well in a small, high-accountability team, supporting colleagues and clients alike Be reliable, punctual, and responsive, taking initiative and following through on tasks without needing reminders Have an understanding of client relationship management or sales processes Position Requirements :

Bonus Skills :

Benefits :