Manager, Enterprise Digital Experience Technology

JOB SUMMARY :

The Manager Digital Experience Technology plays a critical leadership role in delivering scalable secure and data-driven customer identity and marketing technology solutions. This role combines technical expertise in identity resolution customer data platforms (CDP) cleanrooms and Adobe Experience Cloud with strong delivery management capabilities to ensure timely and high-quality solution execution.

The Manager is responsible for leading cross-functional engineering teams to deliver integrations architectures and operational solutions that power customer identity personalization and multi-channel marketing activations. This position ensures alignment between strategy and execution by partnering with product business stakeholders architects and the project management office while providing real-time communication and progress updates to leadership.

MAJOR RESPONSIBILITIES :

• Provide delivery leadership across identity resolution customer 360 data collaboration and MarTech platforms; ensure projects meet architectural and strategic goals.
• Partner with architects to design scalable solutions leveraging AWS Snowflake Adobe Experience Platform Salesforce Marketing Cloud and cleanroom technologies
• Provide hands-on technical guidance where needed leveraging architecture and engineering background in AWS Snowflake identity solutions and Adobe Experience Cloud
• Manage engineering teams to ensure high-quality on-time delivery of integrations pipelines identity graph development and marketing activations
• Drive operational excellence for identity and MarTech platforms ensuring uptime monitoring incident management and real-time updates to leadership
• Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION :

Bachelors degree in Computer Science / Engineering or in a relevant applied quantitative field is required.

EXPERIENCE :

Your talent skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email the Internet or in any form and / or method without a valid written Statement of Work in place for this position from Universal Orlando HR / Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & 2025 Universal Studios. All rights reserved. EOE

Required Experience :

Manager

Key Skills

User Interface,Competitive Analysis,New Technologies,Business developments,Communication,Content Management System,Market Research,Internet,Youtube,Digital Assets,Digital strategy,Social Channels,Digital Forensics,A / B Testing,Analytics

Employment Type : Full-Time

Experience : years

Vacancy : 1