Director of Campaign & Philanthropy Operations

Director of Campaign and Philanthropy Operations

Reporting to the Chief Philanthropy Advisor and in close collaboration with BLOs General Director

& CEO senior leadership team and board leadership the Director will serve as a strategic advisor

and key driver in helping BLO staff and volunteer leaders prepare for a comprehensive campaign.

This includes designing and building campaign structure and related philanthropic protocols that

improve near-term and aspirational philanthropic outcomes; translating broad-campaign objectives

into actionable plans ensuring clarity around campaign objectives; creating tools dashboards and

reporting for measuring overall philanthropic performance; and supporting donor pipeline

development and prospect management through data analytics and optimized resource allocation.

The Director plays a crucial role in the functioning of the Philanthropy department serving as an

internal thought partner and key counsel for philanthropy data strategy campaign reporting and

performance assessment. They support the creation of KPIs for the Philanthropy teams activity

relevant to the success of the comprehensive campaign. This includes monitoring and reporting on

fundraising metrics at the institutional team and individual levels. This role supervises a

Prospect Researcher and helps to build BLOs critical base of support through the application of

strategic data insights and best practices in donor screenings prospect research and management

and stewardship.

A central figure in creating a rhythm for the campaign that extends beyond but appropriately

synchronizes with the tempo of BLOs seasonal productions the Director will combine philanthropic

strategy with project management fundamentals and analytical acumen to foster transparency

consistency and accountabilitynot only in tracking campaign tasks and progress but also in

promoting more effective collaboration and alignment across philanthropy external affairs

artistic programming and outreach.

A key priority for this role will be strengthening the organizations data fluency and adoption for

improved strategic decision-making and impact assessment building towards readiness for a

comprehensive campaign. The Director will help staff at all levels to understand trust and

leverage fundraising data as a tool for decision-making storytelling and relationship building

ensuring that insights translate into strategy and impact. They will also guide the adoption of

Tessitura and other tools to maximize donor engagement measurement and

collaboration across departments.

Essential Duties : Campaign Management

Support the Chief Philanthropy Advisor General Director & CEO and Board leadership in aligning

campaign activities with institutional goals and milestones.

Promote a robust portfolio management process that is informed by data insights optimizes

prospect identification and research streamlines activity tracking and reporting and integrates

moves management and stewardship ensuring campaign goals are met.

Serve as the internal lead for the facilitation and accuracy of BLOs fundraising and campaign

data ensuring data integrity and alignment across teams.

Serve as liaison to internal leadership and philanthropic counsel for all campaign

activity.

As a co-liaison for the Campaign Committee along with the Principal Gift Officer support

volunteer leaderships philanthropic and campaign-related engagement and philanthropic

strategiesproviding reports tracking assignments and ensuring timely communications.

Hold regular meetings with gift officers / philanthropy advisors to ensure cultivation strategies

solicitations and activity tracking are accurate and current.

Maintain and manage the primary campaign calendar ensuring all deliverables communications

and events are coordinated and executed on schedule.

Data & Budget Support

Partner with the CRM & Database Administrator to professionalize the use of Tessitura reporting

analytics and dashboard design in ways that improve the philanthropy teams performance and

strategic decision-making.

Develop and maintain comprehensive campaign and related fundraising reports revenue and expense

tracking and forecasting tools to inform strategic planning and campaign goals.

Collaborate closely with Finance and External Affairs to ensure compliance and accurate campaign

fund tracking with accounting and fundraising best practices GAAP standards and IRS regulations.

Analyze ROI on appeals and fundraising activities producing insights that guide on-going

infrastructure investments.

Process Building & Implementation

Design and document philanthropy policies workflows and standard operating procedures that

enhance efficiency transparency and accountability across the department.

Build infrastructure and systems that enable successful campaign execution portfolio

management and donor engagement.

Partner with leadership to establish clear team goals performance metrics and processes that

align with BLOs strategic priorities and campaign goal attainment.

Oversee gift processing acknowledgment and stewardship systems ensuring timely and accurate

donor communications.

Provide onboarding and training for Philanthropy staff on systems and process use including

Tessitura.

Collaboration & Continuous Improvement

Foster a culture of continuous learning and collaboration within the Philanthropy team by

promoting shared understanding of systems data and processes.

Serve as a thought partner to colleagues across Philanthropy External Affairs and Finance to

align donor engagement marketing and stewardship initiatives.

Collaborate with senior leadership and board members to support alignment and transparency

across campaign and philanthropic activities.

Identify and advance opportunities to professionalize department operations ensuring

consistency

and integration across all fundraising initiatives.

The ideal candidate will bring many of the following professional qualities and experiences :

At least seven years of progressive experience in campaign and / or development operations

fundraising analytics or strategic philanthropy management.

Proven ability to manage campaigns data systems and multi-stakeholder collaboration.

Advanced proficiency in Tessitura and familiarity with data visualization segmentation and

dashboard reporting tools is ideal.

Demonstrated success translating complex data into clear actionable insights that inform

fundraising strategy.

Experience designing and implementing business processes tracking systems and performance

metrics for development teams.

Strong interpersonal communication and facilitation skills with a collaborative and

diplomatic approach.

Exceptional project management and organizational skills with the ability to manage competing

priorities in a fast-paced evolving environment.

A commitment to equity inclusion and community engagement and an appreciation for the role of

the arts in civic life.

Proactive productive team contributor with a positive attitude and a mindset thats persistent

results-oriented and driven to succeed.

Excellent written and oral communication skills behavioral and linguistic flexibility and

intellectual and social curiosity.

Demonstrated ability to synthesize and prioritize information from a wide array of sources while

maintaining attention to detail and effectively managing overall workflow.

Ability to work independently manage multiple projects effectively and maintain a high degree

of professionalism and confidentiality in a team-oriented complex environment.

Bachelors degree required.

Location and Schedule

BLOs offices are located in the Opera Community Studios in Bostons historic waterfront neighborhood of Fort Point a creative area for working and living artists. The Studios were established through a partnership with Midway Artist Studios and comprise 16000 square feet of space designed as a hub for artistic creation and cultural collaboration featuring multiple spaces includingBLOs offices gathering spaces and rehearsal

studios. BLO provides a hybrid work schedule offering employees the opportunity to work primarily remotely whencircumstances allow.

Compensation

Compensation is highly competitive and budgeted in the range of $140000 $150000 annually

depending on experience. Boston Lyric Opera offers a competitive benefits package which adds

significantly to the employees total compensation package.

Interested in Learning More

Boston Lyric Opera has partnered with Talent Citizen to assist in this recruitment. Please contact

President Tracy D. Welsh and Senior Associate Eva Kotilinek to share your resume and cover letter

via email at :

Boston Lyric Opera values diversity and is committed to creating an inclusive environment for all employees. All qualified candidates will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteransstatus or any other protected category. BLO is an equal opportunity employer.

Required Experience :

Director

Key Skills

Risk Management,Negiotiation,Operational management,Smartsheets,Strategic Planning,Team Management,Budgeting,Leadership Experience,Program Development,Supervising Experience,Financial Planning

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 140000 - 150000