Field Service Representative

Position Purpose :

The Field Service Representative (FSR) performs a variety of duties in association with water meters service connections and customer contact while adhering to and complying with company procedures safety policies and regulatory guidelines.

Primary Duties / Responsibilities :

• Service Activation / Termination : Ability to perform water service activations and terminations.
• Meter Management : Installing removing and maintaining water meters of various sizes including endpoint devices.
• Field Investigation : Conducting investigations in the field to identify issues.
• Leak Detection & Assessment : Performing leak detection and assessing the extent of leaks.
• Infrastructure Repair : Replacing and repairing associated meter infrastructure.
• Tool & Equipment Operation : Effectively operating various hand tools (pumps wrenches drills torches valve wrenches metal detectors etc.) and equipment (meters backflow preventers etc.).
• On-Site Premise Verification : Performing on-site investigations to ensure accurate metering of service provided.
• Utilize company technology for work orders.
• Maintain and troubleshoot / repair metering or field issues.
• Handle equipment installation and maintenance.
• Ability to diagnose and resolve customer issues related to water service levels (pressure flow etc.) and provide appropriate solutions.
• Work with backflow preventers and related devices.
• Manage metering inventory as needed.
• Data Management :

Record accurate meter readings.

Provide professional customer interaction.

Follow company safety protocols.

Work Environment :

Qualifications :

Education / Experience / Background :

Knowledge / Skills / Abilities :

Required Certification / Licenses / Training :

Physical Requirements :

Additional Information :

Pay Rate :   $33.14 per hour.

Benefits : Veolias comprehensive benefits package includes paid time off policies as well as health dental vision life insurance savings accounts tuition reimbursement paid volunteering and addition employees are also entitled to participate in an employer sponsored 401(k) plan to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.

Disclaimer : The salary other compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time subject to applicable law.

Remote Work : No

Employment Type : Full-time

Key Skills

CSS,B2C,Application Engineering,Actuary,AS 400

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1