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Operations Business Systems Analyst

Operations Business Systems Analyst

AtheneWest Des Moines, Iowa
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Purpose :

The Operations Business System Analyst is responsible for eliciting, analyzing, and documenting business and technical requirements for Agile scrum teams and project initiatives. Serves as the primary contact for coordinating user acceptance testing before and after production releases. Has overall Production Support responsibilities, accountable for all ongoing communication to Operations as system issues occur, and providing backup as needed to others who are in similar role across Delivery Teams

Accountabilities :

  • Facilitates business requirement sessions with stakeholders across the organization, developing comprehensive documentation that aligns with business needs
  • Translates business requirements into functional specifications, working in tandem with IT resources to develop technical solutions
  • Collaborates with delivery team resources within the agile framework to create and refine user stories, coordinating user acceptance testing to ensure quality standards are met
  • Provides support for incident / defect management for BAU and / or project deliveries
  • Serves as backup for other BSAs during projects, refinement sessions, and Production Support activities
  • Implements best practices to ensure there is consistency in standards and execution

Qualifications and Experience :

  • 1-3 years business analysis experience desired.
  • Understanding of business analysis concepts (business process modeling, context diagrams, use cases, user stories, etc.).
  • Understanding of techniques used in requirements elicitation, project scoping, requirements analysis, and planning and analysis activities.
  • Ability to tailor a message to a specific audience.
  • Basic understanding of Project Management and SDLC processes.
  • Demonstrates basic understanding of annuity concepts.
  • Experience in the financial services industry is a plus.
  • Experience using Microsoft Office products (Excel, Access, Visio, Project, PowerPoint)
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    System Analyst • West Des Moines, Iowa