Client Relations Executive
Dignity Health at Home, Chandler, Arizona
The posted compensation range of $27.45 - $39.80 / hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
Requisition ID 2025-414016, Employment Type Full Time, Department Home Health and Hospice, Hours / Pay Period 80, Shift Day, Weekly Schedule Monday - Friday (8 : 00 AM - 5 : 00 PM), Remote No, Category Business Development, Travel Yes, 25% of the Time
Responsibilities
As a Client Relation Executive with Dignity Health at Home, you will serve as a field-based business development representative, helping to maintain and grow current market share and identify new sources of business. Other responsibilities include :
- Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, community-based residential facilities, physicians and other health care providers and hospital systems.
- Assists with educating the community about services.
- Develops and maintains relationships with key customer sources through regular contact and follow-up procedures.
- Acts as the key contact for client troubleshooting and conflict resolution.
- Develops and maintains accurate data on customer relationships within RSL on each key referral source, to provide client information needed to build strong ties and deliver customer satisfaction.
- Communicates to branch(es) on a daily basis to give and receive vital client and patient information.
- Must meet or exceed established monthly admission targets as provided by their supervisor and determined by the branch's monthly budget.
- Assists with unbilled revenue and Face to Face as requested by branch leadership.
- Follows referral of a patient to the organization, assists facility discharge coordinators in coordinating care quality home care services for clients.
Benefits
Generous annual bonus opportunity based on company performanceExcellent holiday and paid time off plansMedical, dental, and vision plansTuition reimbursement for degree-seeking studentsEmployer contribution to your 401(k)Qualifications
Health care professional credential, Bachelor's degree, or comparable business experience.Minimum of one year of related sales experience required, preferably in a health care / medical field.Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals.Valid Drivers is required.Compliant with appropriate state certification / registration and organizational requirements as necessary.At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.
Overview : Dignity Health at Home is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.