Restaurant Server

Job Description

Job Description

Benefits :

401(k)

Company parties

Dental insurance

Employee discounts

Free uniforms

Free food & snacks

Vision insurance

Health insurance

Europa Village is a one of a kind Wine Country destination offering an Old World European experience where service is gracious and unlimited. Everything viewed, touched and crafted will reflect an unsurpassed level of authenticity that speaks to our theme. Bolero Restaurante at Europa Village takes our guests on a culinary journey throughout the country of Spain. Our menu celebrates the centuries old tradition of dining together, tapas style. Tapas are prepared typically in bite size offerings and made to be shared.

Europa Village is looking for a part-time Restaurant Server. The ideal candidate will have a passion for service with an out-going, self-motivated and energetic personality. Fine dining experience is a plus. Strong customer service is a must.

Reports to : Restaurant Manager

Responsibilities Specific to a Restaurant Server :

• Possess and live Europa Village core values.
• Greets guests with a smile and eye contact and introduces oneself.
• Delivers unsurpassed level of customer service to each guest.
• Has extensive knowledge of food and beverage menu and able to recommend, upsell and reinforce the guests' orders.
• Ability to thoroughly communicate the daily specials.
• Makes recommendations and answers all related questions.
• Ability to identify appropriate wines and beers to pair with meals.
• Follows all state liquor laws and Serving Alcohol with Sense (S.A.W.S) policies, including proper ID checking, responsible beverage service and ensuring no one under 21 is served alcohol.
• Accurately and efficiently run POS system
• Ability to accurately communicate each food order to kitchen staff and guidelines for special dietary issues are followed.
• Ability to keep tabs on both guests and the kitchen in order to communicate delays or if an order need to be expedited.
• Ensures the entire table is served at the same time. Asks for assistance in carrying out trays if necessary.
• Removes plates, dishes, silverware and condiments as guests finish. Keeps table free of empty and unneeded items.
• Other duties as assigned.

Expectations of the Restaurant Server

• Create and foster an environment of "teamwork" by helping fellow employees or guests without a second thought.
• Be comfortable working on feet for long periods of time.
• Be able to communicate Europa Village's story.
• Ability to treat all associates and guests in a respectful manner.
• Arrive at work prepared with excellent personal presentation standards and clean, pressed uniform and appropriate slacks, stockings and shoes.
• Arrive on time and be respectful of attendance and punctuality.
• Adhere to Europa Village policies and procedures.
• Be hospitable, welcoming, and exhibit a positive attitude and willingness to assist where necessary.
• Keep eye out for attention to detail.
• Must be available to work weekends and holidays!