General Manager at Carté Hotel

Description

Position Summary

The General Manager is a leadership role responsible for the performance culture and growth of the Carte Hotels F&B operations. This role drives strategic initiatives across all food & beverage operations ensures the best-in-class guest experience optimizes financial performance and cultivates leadership across multiple venues. Success in this role requires operational excellence inspirational leadership and a passion for hospitality.

Type : Salaried Full-time

Pay Range : $90000- $120000

Duties and Responsibilities

Responsibilities include but are not limited to :

Financial Leadership

Lead the achievement of EBITDA and revenue targets through strong COGS and labor control and revenue-driving initiatives.

Analyze P&L statements Beverage inventory reports and daily KPIs; take immediate corrective actions where needed.

Collaborate with the Culinary Director and Executive Chef to assess menu performance pricing and promotional strategy.

Assist in the preparation of annual budgets.

Ensuring purchasing programs are followed and accurate.

Ensuring proper tracking and use of financial programs for reporting purposes.

Operational Excellence

Ensure full compliance with brand standards health and safety regulations and operational procedures.

Ensure effective opening / closing protocols MOD table touch standards and daily venue walkthroughs.

Coordinate purchasing invoicing and inventory processes including R365 management.

Coordinating and attending monthly repairs and maintenance walkthroughs.

Have an impactful presence during opportune times during service while being prepared to execute opening and closing duties and act as Manager on Duty for floor shifts as needed.

Lead by example when collaborating with the various departments within the hotel.

Guest Experience & Brand Leadership

Create and uphold a culture of guest-first service across all outlets and teams.

Guide service execution response protocols and recovery standards.

Monitor guest feedback channels and maintain review scores at brand targets or higher.

Marketing & Private Events

Execute in-venue promotions marketing activations and upsell programs.

Collaborate with the Marketing teams to drive sales and venue visibility.

Ensure proper execution of private events and menu packages; attend BEO meetings as needed.

Execute RMD Loyalty Programwhen applicable.

Work with beverage manager to continuously create unique events that help promote the venues including offerings to drive locals wine dinners whiskey events etc.

Talent Development & Leadership

Work with the HR team to develop effective tactics on recruitment ongoing training development and staff recognition programs.

Ensure all managers are conducting performance coaching regular check-ins and utilizing progressive disciplinary process as needed.

Lead weekly manager meetings and implement benchmarks for FOH & BOH excellence.

Qualifications

Minimum 5 years and / or General Managmeent experience preferably in multi-unit or upscale hotel / hospitality environments.

Strong understanding of labor management P&L analysis food / beverage cost controls and brand standards.

Effective communicator with strong leadership mentoring and problem-solving skills.

Proficient in POS scheduling inventory and restaurant reporting platforms.

Degree in Hospitality Business or related field preferred.

Skills and Abilities

Must be motivated hard-working detail-oriented and passionate. This position requires a strong leader who can handle multiple tasks and responsibilities.

Physical Requirements :

Must be able to sit stand or walk for up to 8 hours at a time.

Must be able to lift at least 50 pounds safely and properly.

Must be able to bend stoop and climb

Must be able to push and pull.

VENUE

Carté Hotel is a stylish modern sanctuary in downtown San Diego offering sleek guestrooms refreshing amenities including a heated saltwater pool an upscale fitness center (FIT) elevated food and beverage outlets and versatile event spaces perfect for weddings corporate functions and social celebrations.

ABOUT RMD Group

RMD Group was formed by three partners who had a passion for hospitality and creating unforgettable experiences. For over a decade RMD has been a driving force in the industry creating some of San Diegos most successful and exciting concepts including Rustic Root Huntress Lumi Side Bar and addition the group works with a thriving portfolio of hospitality and lifestyle concepts that include Ballast Point Brewing and Hard Rock Hotels Float and 207. RMD brings extensive expertise in all areas of consulting including design development and management plus a talented team of industry leaders that continue to elevate guest and client experience in San Diego and beyond.

Required Experience :

Director

Key Skills

Food Handling,Hospitality Management,Hotel Experience,Hospitality Experience,GM Vehicles,Management Experience,Profit & Loss,Revenue Management,Hotel Management,Operations Management,Budgeting,Leadership Experience

Employment Type : Full-Time

Department / Functional Area : Executive Management

Experience : years

Vacancy : 1

Monthly Salary Salary : 90000 - 120000