Senior Product Manager Technical, Alexa Connections

The vision for Alexa is to be the worlds best personal assistant. Such an assistant will play a vital role in managing the communication lives of customers from drafting communications to coordinating with people on behalf of customers. At Alexa Connections were leveraging Generative AI to bring this assistant to life.

If youre passionate about building magical experiences for customers while solving hard complex technical problems then this role is for you. You will operate at the intersection of large language models real time communications voice and graphical user interfaces and mixed reality to deliver state of the art features for end customers.

Come join us to invent the future of how millions of customers will communicate with and through their virtual AI assistants.

Key job responsibilities

As a Senior Product Manager - Technical in Alexa Connections you will be responsible for building calling texting emailing and sharing experiences where Alexa acts as an agent to get things done for customers. This role is cross-functional you will work closely with engineering science design business intelligence operations finance and executive teams to bring features to market and develop and grow business opportunities for Amazon. A successful candidate will be highly analytical able to work effectively in a matrix organization and adept at synthesizing a variety of technologies and capabilities into high quality simple products and applications that customers love.

As a product leader you will :

• Own and define the vision strategy and product roadmap manage tradeoffs and dependencies with key stakeholders and execute on deliverables
• Work closely with the engineering design and science teams to develop an offering that will delight customers
• Drive product launches including working with business development Alexa partner teams public relations team executives in other companies and other product management team members
• Monitor the business and refine the roadmap

A day in the life

Given the scope and high level of ownership that product managers have in Alexa rarely are two days the same. You are a business owner customer-facing representative for the service and the point person for partner teams.

On a weekly basis you will be working with customers to learn about the problems they are trying to solve analyzing service and business metrics writing PRFAQs BRDs and naming documents iterating on product decisions with the Science and Engineering team working with partners in solution architecture legal documentation etc.

About the team

Our vision is to make Alexa the worlds most trusted connection assistant for getting things done and creating moments of joy. Our vision emphasizes a) Trust as our foundation for becoming a daily habit knowing our customers have plentiful choices b) Completion of end-to-end customer journeys beyond shipping features and c) Joy through personalized proactive experiences that create a memory. We are building a culture that can achieve career milestones and have fun together while progressively serving our customer to delight. Come join us.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants : Job duties for this position include : work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136100 / year in our lowest geographic market up to $235200 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and / or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Required Experience :

Senior IC

Key Skills

Project Management Methodology,Program Management,SOAP,Agile,Oracle EBS,Apache Pig,Adobe Experience Manager,Jira,Release Management,Scrum,SAS,SDLC

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 136100 - 235200