Insurance Specialist

A company is looking for an Insurance Specialist who thrives in a fast-paced environment.

Key Responsibilities

Handle 70-100 inbound calls daily from clients and policyholders, providing expert support

Assist with policy inquiries, billing, endorsements, and claims while ensuring excellent customer experience

Process and issue insurance documents and investigate premium discrepancies with accuracy

Required Qualifications

6-12 months of customer service or call center experience, preferably in insurance or financial services

Strong multitasking abilities and comfort managing high call volumes

Proficiency with Microsoft Office (Outlook, Word, Excel, Teams)

Self-motivated and organized with a focus on delivering excellent service