Job Description
Job Description
Leigh Orthopedic Surgery Center is offering an excellent opportunity for an experienced Business Office Manager to join the team at our state-of-the-art facility and help establish and lead a successful ASC start up in the Virginia Beach / Norfolk area.
Summary : Under the direction of the Administrative Director, the Business Office Manager (BOM) manages all aspects of the facility's business office to include recruitment, training, evaluation and retention of business office personnel ensuring compliance with state and federal laws, policies and regulations. The BOM is proficient in all areas of the revenue cycle including surgery scheduling, insurance verification, cash management, coding, billing, accounts receivable follow-up and patient registration. Financial end-of-month closure and reporting will be completed in a timely manner and according to center criteria. Develops, implements and actions revenue cycle analysis reporting. Communicates and collaborates with physicians regarding patient scheduling, registration, dictation and documentation, and insurance verification.
Responsibilities include -
- Provides regular communication and feedback to Administrative Director and staff.
- Collaborates with clinical areas, physicians' offices, and administration as needed, to create systems and problem solve ongoing issues that impact center goals and / or patient care delivery.
- Works closely with materials manager to oversee and ensure accuracy of the accounts payable (AP) and billing processes.
- Speaks to and approaches others in a friendly and compassionate way and is open to employee feedback and complaints.
- Acts in a way that demonstrates our responsibility to be reliable and prompt.
- Demonstrates a commitment to a healthy work environment by modeling the desired behaviors and encouraging those in others.
- Demonstrates a clear understanding of regulations applicable to patient care and / or other center functions.
- Demonstrates the ability to communicate the center's mission, vision, values, and goals to all staff.
- Provides leadership and guidance to other leaders, physicians, and staff in goal setting, problem solving, resource management, and outcome achievement.
- Defines performance objectives and metrics for the office staff and hires, trains, educates, and assesses the level of competence of office staff in a timely manner.
- Demonstrates the ability to cope with and manage change, as well as help others do the same.
- Demonstrates fiscal accountability for center resources and the ability to achieve outcomes within allocated resources.
- Incorporates quality improvement data and / or patient satisfaction data into center goals.
- Other duties as assigned.
Qualifications : Required
Bachelor's degree (BA / BS) from a four-year college or university and a minimum three years' experience running a medical office; or equivalent education and years of experience.Strong knowledge of outpatient surgery billing claimsKnowledge and experience with documentation and standards of billingHuman Resources managementDemonstrated leadership skillsStrong ethical and moral character referencesPreferred
Master's degree in business or healthcare administrationCertified Coder (CPC)Experience with QuickBooks and MS ExcelMinimum of 2 years of ASC experienceNo "call", no weekends or holidays. This is a Full-time position with competitive salary and benefits (health, dental, vision, disability, life insurances and 401k). Relocation assistance is not available.
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