Executive Director of Administration & Ops

Description

Title : Executive Director of Administration & Operations

Location : Long Beach, CA

Department : Gifts

Status : Fulltime

Shift : Day

Pay Range

• : $152,152 / annually -$209,206 / annually

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The Memorial Medical Center Foundation (MMCF) raises and stewards philanthropic support for Long Beach Medical Center (LBMC) and Miller Children's and Women's Hospital (MCWH). Working collaboratively with a growing MMCF team and hospital staff, plays a pivotal role in optimizing the infrastructure and operations that support the foundation's fundraising and donor stewardship efforts. Combines expertise in administrative and financial management, operational efficiency, and the specialized functions of advancement services. Drives efficiency, supports all fundraising efforts with state-of-the-art philanthropic business intelligence, ensures data and financial integrity, and manages physical space and equipment, contributing to the strategic growth of MMCF programs and results, and ultimately to the hospitals' mission of providing high-quality patient care.

Essential Functions and Responsibilities of the Job

Supports and operationalizes the mission statement, vision, values, and plans of the LBMC and MMCF, and actively works to enhance the reputation of LBMC and MMCF with all constituents. Supports and operationalizes the mission statement, vision, values, and plans of the LBMC and MMCF, and actively works to enhance the reputation of LBMC and MMCF with all constituents.

Strengthens and promotes the public image, mission, philosophy and values of the organization with public and private agencies, individuals, corporations and foundations, and with hospital colleagues to define the role philanthropy plays in supporting research, and healthcare programs. Ensures the effective communication of organizational vision, mission and values to all constituents.

Participates in strategic planning and aligns operational activities with the foundation's overall goals and mission, as well as leads and mentors the team in administration and operations.

Oversees and optimizes the CRM database (Blackbaud NXT), including data management, reporting, and maintenance, as well as train and support staff on the effective utilization of the database and other technology tools to enhance efficiency.

In collaboration with MMCF leadership, develops and manages the strategy and process of a modern relationship management, tracking, and accountability (moves management) system.

Supports MMCF colleagues in the management and development of donor pipelines for major gifts utilizing research and available data to identify and qualify prospects, as well as track discovery and assignments of new prospects.

Manages and improves procedures for gift processing, donor acknowledgement, and record keeping. Ensures compliance with relevant regulations (e.g., IRS and AHP) and organizational policies related to gift administration, reporting, and data security. Leads data analysis and prepare comprehensive reports on fundraising progress, donor engagement, and other key metrics.

Oversees financial operations team to ensure the development and management of annual budgets, ensures accurate reporting and reconciliation, and facilitates efficient contracting and purchasing for quality services at competitive prices. Leads supportive collaboration with hospital administration on all matters related to finances.

Assists with management of human resources related policies and practices supporting MMCF leadership and colleagues with compliance with hospital practices and policies.

Oversees the management and maintenance of the foundation's office space and major equipment including desktop / mobile technology.

Performs other duties as assigned.

Qualifications

Minimum Requirements

Qualifications / Work Experience :

Post graduate certifications in relevant disciplines preferred.

Minimum 10 years' fundraising and / or non-profit experience preferred.

Minimum 5 years' leadership experience for a significant system-wide or hospital-wide function requiring coordination among multiple departments / functions or a single large and financially significant function required.

Strong experience in healthcare preferred.

Strong experience leading teams responsible for advancement services and non-profit finance preferred.

Demonstrated ability to successfully manage multi-functional or diverse areas preferred.

Excellent communication and interpersonal skills required.

Attention to detail in formal reporting is required.

Ability to develop and design reports and present data and information in ways that effectively communicate to diverse audiences is preferred.

Education / Licensure / Certification :

Bachelor’s degree required

Master’s degree preferred