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Inbound Product Manager
Inbound Product ManagerServiceNow • Orlando, Florida, USA
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Inbound Product Manager

Inbound Product Manager

ServiceNow • Orlando, Florida, USA
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  • serp_jobs.job_card.full_time
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What you get to do in this role :

  • Lead product strategythatsets us up for success as welook to growto $10B inrevenue
  • Communicateproductprioritiesand buildconsensus
  • Assume leadership responsibilities as anaccountable owner who is committedto the outcome regardless of the role ororganizationalboundaries
  • Work withmultipleteamstoguideprojectsthroughdevelopmentand bring high-quality products to life
  • Integrate usability studies research and market analysis into product requirements to enhance user satisfaction
  • Communicate complex problems into easily understood requirements and provide solutions
  • Develop multi-modecommunications that convey a clear understanding of the needs of different audiences

Qualifications :

To be successful in this role you have :

  • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
  • Strong prioritizationskillsandthediscipline to focus on highimpactactivities
  • Experience defining andcapturingproductrequirementsandtransforming them intoaproduct roadmap
  • Deep curiosity about customerneeds along with building customer relationshipsand delivering customer-centric solutions
  • Ability to make quick decisions on where work goes based on priority skills and other criteria
  • Ability to communicate across many levels (Director Manager ICs) personality-types regions
  • Managing capacity of a team ensuring there is coverage to handle workload
  • Making sure customer are getting support when asking for it
  • Ensuring teams are following process and procedures
  • Ensures work is continuously moving
  • Ability to test applications and perform overall end-to-end testing
  • Familiarity with Workforce Management Systems
  • Working knowledge of Assignment Workbench in ServiceNow platform
  • Understanding of shift control mechanisms and global queue management
  • Basic Qualifications :

  • 2 years of softwareproductmanagement experience
  • FD21

    #CSTAS

    Additional Information :

    Work Personas

    We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

    Equal Opportunity Employer

    ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

    Accommodations

    We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

    Export Control Regulations

    For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

    From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

    Remote Work : No

    Employment Type : Full-time

    Key Skills

    Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams

    Experience : years

    Vacancy : 1

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