Inventory & Fulfillment Optimization SpecialistGreen Thumb Industries • Knoxville, TN, US
Inventory & Fulfillment Optimization Specialist
Green Thumb Industries • Knoxville, TN, US
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job_description.job_card.job_descriptionSupport the execution of inventory and fulfillment standards across multiple facilities, conducting routine audits and performance reviews to ensure adherence. Collaborate with cultivation and production leaders to identify root causes of discrepancies and implement corrective actions. Monitor and report key performance metrics (OTIF, inventory accuracy, UPLH, shrink, reconciliation rates) to measure success and highlight opportunities. Lead cross-functional initiatives to identify process gaps and drive continuous improvement in accuracy, efficiency, and compliance. Support the integration of new tools and technologies, such as scanning solutions, labeling automation, or Retail ID enhancements to streamline operations. Partner with Data Analytics and IT to translate operational data into actionable insights that inform process evolution. Act as the connective tissue between Cultivation, Production, Retail, and Supply Chain to ensure end-to-end visibility and alignment of product flow. Participate in pilot programs for new fulfillment and packaging workflows, documenting outcomes and scaling best practices across the network. Serve as a trusted partner to Compliance and Quality teams to ensure adherence to GTI standards and regulatory frameworks (e.g., Metrc, BioTrack). Build universal training resources and process guides to ensure teams are equipped to meet GTI's standards for execution and accuracy. Provide ongoing coaching and support to site leaders and fulfillment teams to strengthen operational discipline. Champion a culture of accountability, teamwork, and continuous improvement. Promote sustainable and safe fulfillment and inventory practices aligned with GTI's environmental and safety standards. Ensure all activities meet or exceed OSHA and state cannabis regulatory requirements. 5+ years of experience in manufacturing, CPG, or manufacturing operations, with a focus on inventory management, fulfillment, or process optimization. Proven success developing and implementing standardized operational processes across multiple facilities. Advanced analytical skills with the ability to leverage data to identify trends, root causes, and improvement opportunities. Experienced in leading cross-functional initiatives and influencing without direct authority. Familiarity with track-and-trace systems (Metrc, BioTrack) and ERP / WMS / OTC platforms (e.g., Microsoft Dynamics 365, Leaftrade, Outlaw). Strong communication and presentation skills with the ability to influence stakeholders at all levels. Bachelor's degree in Operations, Supply Chain Management, Business Administration, or related field (advanced degree a plus). Willingness to travel up to 50% across GTI facilities. Must pass any and all required background checks. Must be and remain compliant with all legal or company regulations for working in the industry. Must possess valid driver's license. Must be a minimum of 21 years of age. Must be approved by state badging agency to work in cannabis industry.
Inventory & Fulfillment Optimization Specialist
At Green Thumb, we believe operational excellence starts with disciplined processes and cross-functional collaboration. The Inventory & Fulfillment Optimization Specialist is responsible for building, implementing, and sustaining best-in-class inventory and fulfillment practices across our production and distribution network. This role serves as a key link between Cultivation, Production, Retail, and Compliance, ensuring consistent execution, data integrity, and readiness for growth as we scale. The ideal candidate thrives in dynamic environments, leverages data to drive decisions, and knows how to turn complexity into clarity.
Up to 50% travel required
Responsibilities
Standard Development & Implementation
- Develop and implement standardized inventory and fulfillment processes across all GTI facilities, ensuring consistency, scalability, and compliance with state and federal regulations.
- Partner with site leadership to translate strategic objectives into executable workflows that support accuracy, throughput, and cost efficiency.
- Maintain robust documentation, SOPs, and process maps to ensure alignment and audit readiness across markets.
Operational Accountability
Continuous Improvement
Cross-Functional Collaboration
Training & Development
Sustainability & Safety
Qualifications
Additional Requirements
Green Thumb Pay Range
$80,000 - $100,000 USD
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Inventory Specialist • Knoxville, TN, US
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