INFUSION / ONCOLOGY CLINIC FRONT OFFICE COORDINATOR

Tri-City Medical Center Front Office Position

Tri-City Medical Center has served San Diego County's coastal communities for more than 60 years and is a vital healthcare provider in North San Diego County. The hospital is committed to safe and effective patient care and partners with local organizations to address community health needs.

The front office position at Tri-City Medical Center provides a positive first impression to patients and guests. The role involves working with patients, clinical teams, and business offices to optimize the patient experience.

Major Position Responsibilities :

• Maintains a safe, clean working environment.
• Coordinates peer-to-peer discussions across front office assignments.
• Answers phones and returns voicemails.
• Processes incoming and outgoing faxes.
• Completes assigned recall lists.
• Ensures patient confidentiality.
• Displays and provides HIPAA Notice of Privacy Practices.
• Ensures compliance with medical practice regulations.
• Assists patient with forms completion.
• Provides information for new patient visits.
• Schedules new patient appointments.
• Coordinates schedules for follow-up appointments.
• Processes medical records requests.
• Performs additional duties as assigned.

Qualifications :

Education :

Certification :

Each new hire candidate must pass a physical evaluation, urine drug screen, and pre-employment background checks before starting work. To comply with California mandates, all job offers are contingent on successful engagement in the TCMC COVID-19 vaccination program.

TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, marital status, status as a protected veteran, or status as a qualified individual with a disability.