INGENIUM Business Analyst

Job Description :

DXC Technology (NYSE : DXC) empowers global companies to operate their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Many of the world’s largest companies and public sector organizations trust DXC to deliver exceptional service across the Enterprise Technology Stack, driving performance, competitiveness, and customer experience. Discover more about our commitment to excellence for customers and colleagues at DXC.com.

At DXC, we harness the power of technology to deliver essential IT services that help our clients modernize operations and drive innovation across their entire IT infrastructure. Our services span the Enterprise Technology Stack and include business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace solutions.

Our DXC Insurance Services support clients in optimizing and transforming operations, reducing costs, and building agile channels for growth. Leveraging our people, technology, and best practices, we improve and automate complex business processes across middle and back offices—while enhancing customer experience transformation.

We are seeking a highly skilled and motivated INGENIUM Business Analyst to join our team. The successful candidate will play a key role in collaborating with stakeholders to gather and analyze business requirements, translating them into functional specifications for implementation on the Ingenium platform. This position requires a strong understanding of insurance business processes, coupled with technical proficiency in the Ingenium system. The ideal candidate will possess excellent communication skills and a proactive approach to problem-solving.

Job Functions and Responsibilities :

• Lead and participate in the design, development, and improvement of insurance and financial products.
• Collaborate with business stakeholders to understand, document, and implement business solutions.
• Gather, analyze, and document business requirements, and translate them into system specifications.
• Document use cases and user stories and conduct functional integration testing.
• Identify test scenarios, prepare test plans, and execute acceptance testing.
• Collaborate with technical teams to implement system enhancements and process changes.
• Provide post-implementation and production support, including troubleshooting production issues.
• Identify and implement improvements to enhance efficiency and client experience.
• Identify opportunities to streamline business processes, reduce manual work, and improve turnaround times.
• Identify areas for improvement and enhancements in new and existing systems.
• Facilitate change management by addressing issues and potential impacts of system changes.
• Create and maintain manual and system procedures.
• Conduct systems training for the business community.
• Provide guidance and mentorship to other resources, ensuring knowledge transfer.

Qualifications :