Account Manager

Account Manager

We are working with a fast-growing revenue and growth consultancy that is redefining how B2B companies scale. The firm partners with ambitious businesses to transform sales, marketing, and customer success functions, combining strategy, systems, and advanced AI tooling to unlock growth.

The business is lean, collaborative, and fully remote, with a team spanning Australia and Asia Pacific. There is no corporate red tape or egos; just curious, switched on people who value ownership, outcomes, and making things better.

If you are passionate about growth, automation, and smart execution, and want to shape something meaningful from the inside, this team is worth a look.

The Role

We are seeking an experienced Account Manager to be the primary point of contact and strategic partner for valued mid-market clients. You will step in to centralise the relationship and take total ownership over the client management side.

What You'll Do

• Serve as the primary strategic and operational contact for clients, building long-term trust and insight.
• Gain a deep understanding of the client's business goals, and translate those objectives into clear, actionable briefs for delivery teams.
• Manage client expectations regarding communication, timelines, and deliverables, effectively "reining them in" when necessary.
• Monitor performance, analyse results, and provide actionable insights for continuous optimisation and strategic decisions.
• Oversee end-to-end project execution, ensuring high quality, and QAing all deliverables before they reach the client.

What You'll Bring

This Role is for You If...

This Role is Not for You If...

Perks & Benefits

At Fulcrum, we celebrate diversity and know that differences help us thrive. We are committed to inclusion and equal opportunities at every stage of the recruitment process. Imposter syndrome can sometimes hold people back, if this role excites you, we encourage you to apply.