Office Specialist - TuscaloosaCooks Pest Control • Tuscaloosa, AL, US
Office Specialist - Tuscaloosa
Cooks Pest Control • Tuscaloosa, AL, US
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job_description.job_card.job_descriptionProcess customer payments received and complete daily bank deposits. Process vendor invoices, submit payment via credit card or submit payment request to Corporate Office as appropriate. Monitor past due accounts and contact customers for collections. Forward accounts to collections agency as needed. Process account write offs and termination of customer accounts as needed. Communicate with District Manager on completion of tasks outlined on the Daily Accounting Checklist. Review payroll and make adjustments as needed. Maintain petty cash. Complete full hiring and onboarding process for new employees, including processing background checks, scheduling physical & drug screens, entering employee info into HRIS, and completing new hire paperwork. Assist new and current employees with general HR / Benefits questions. Process monthly employee changes including but not limited to pay rate and status changes. Complete termination process for exiting employees. Manage Workers’ Compensation and Auto Insurance claims. Complete monthly warehouse and office supply order. Order business cards. High School Diploma or equivalent Must have excellent customer service skills. Must have excellent computer skills and be familiar with Microsoft Office Suite (Excel, Word, and Outlook). Must have excellent organizational skills, be able to multitask and determine priorities. Must have excellent attention to detail; accuracy of work is highly important. Must have excellent communication skills, both oral and written. Must be able to work well both independently and as part of a team. Ability to adhere to Cook’s Grooming policy Competitive Pay! Health, Dental, Vision, Life, Disability! 401(k) Retirement Plan with Company Match! Paid Time Off – Vacation / Sick Time + Holidays! Mentorship & Advancement opportunities!
Job Description
The Office Specialist is skilled in the day-to-day functions of the office and will perform a variety of office / clerical duties while providing excellent customer service. Responsibilities may range from general receptionist duties to some HR and Accounting functions.
Customer Service
- Answer incoming customer calls and route calls to the appropriate department.
- Complete initial new customer intake, enter basic customer information and route new customer information to the appropriate sales team member.
- Respond to customer account and billing questions or concerns.
- Contact customers regarding invalid payments and funding sources.
Accounting
Human Resources
Office Management
Qualifications
This position works in an office setting and may be in direct contact with customers. This position requires the employee to sit at a computer for up to 8 hours per day. This position may require light lifting and filing. Saturdays and evening work may be required at times.
Additional Information
Along with a great place to work, Cook’s employees enjoy :
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Office Specialist • Tuscaloosa, AL, US
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