IT Support Engineer (Boston)Franklin Fitch • Boston, MA, United States
IT Support Engineer (Boston)
Franklin Fitch • Boston, MA, United States
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- serp_jobs.job_card.temporary
job_description.job_card.job_descriptionExperience in 1st / 2nd line IT support in a corporate or global environment Comfortable supporting Windows, macOS, and mobile platforms Familiarity with modern endpoint management, cloud apps, and hybrid systems Strong troubleshooting skills across hardware, software, and networking Self-motivated, proactive, and able to work independently while collaborating with a team
IT Support Engineer
Onsite - Boston, MA
6-Month Contract (+ Extensions)
Join a global company where technology powers every part of the business. This hands-on role blends IT support, infrastructure management, and technology projects, supporting both onsite and remote users across multiple regions.
What youll do :
- Deliver 1st and 2nd line support for desktops, laptops, printers, mobile devices, and software applications
- Troubleshoot hardware, software, network, and connectivity issues in a hybrid environment
- Configure and maintain endpoints using modern management tools like Intune or similar
- Support LAN / WAN, Wi-Fi, and cloud-connected devices
- Assist with rollouts, upgrades, and implementation of new IT systems
- Provide training and guidance to users on IT tools and best practices
- Identify opportunities to streamline processes and take ownership of small projects
What were looking for :
If youre an adaptable IT professional who thrives in a varied, fast-paced environment and wants exposure to modern systems on a global scale, this is the role for you.
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