Senior Director, Software Engineering – Technology Operations

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.

• Provide technical guidance and leadership to the development teams to deliver quality solutions utilized by multiple lines of business. Continue to drive the team toward delivery of the best end to end design solutions for the enterprise.
• Interact with executive management to develop strategic direction for the department and functional areas.
• Partner with executive leadership and stakeholders at all levels of the organization. Provide clear direction by translating strategic priorities and goals into defined tactical action plans and milestones. Work with cross functional leaders to understand and influence business strategy, set priorities, and define technology goals.
• Act as a strategist and champion for enterprise architecture and design principles.
• Lead white board discussions and presentations with key stakeholders, executive leadership, and enterprise architecture team.
• Identify opportunities to utilize third-party software development frameworks, open source libraries, and APIs in agile, and speed to market focused development for business partners.
• Ensure high quality service is achieved by providing oversight, monitoring key performance indicators, internal controls, and keeping abreast of market events and industry changes. Bring a passion to stay on top of technical trends, experiment with new technologies, and participate in internal and external technology communities.
• Act quickly and appropriately to solve problems, bring clarity, and minimize the impact of unforeseen circumstances.
• Drive a culture of change and innovation which constructively challenges the status quo and leads to prudent experimentation. Have a growth mindset with the ability to adopt new practices and spearhead adoption.
• Oversee the quality, delivery, performance, cost, and scope for cloud and web development initiatives.
• Develop staff through coaching, provide timely performance feedback and assessments and establish performance and development plans. Mentor current and future leaders, ensuring a constantly rising bar in technical excellence and professional growth.
• Bachelor’s degree in computer science, information systems, math, engineering, or other technical field, or equivalent experience
• Twelve years of experience with database design techniques / philosophies, modern distributed applications, and microservices
• Ten years of experience in delivery of large-scale design projects involving interaction with a broad spectrum of enterprise operational functions
• Eight years of experience managing a diverse team and leading cross-functional teams.
• Strong background in the execution of DevOps methodologies and continuous integration / continuous deliver, and accomplishments in architecture and strategy.
• Experience managing vendor relationships, including product / service evaluation, contract negotiations, and on-going relationship management
• Familiarity with modern UI development frameworks (e.g. Angular, React, Vue.js) and web technologies (e.g. HTTP, HTML, JS, CSS)
• Results oriented with a strong customer focus
• Strong communication skills to delivery highly relevant and effective information to the Board, executives, and employees.
• Ability to synthesize ambiguous and complex information in a way the leads to substantive actionable outcomes.
• Proactive mindset to drive change, question assumptions and push for innovation solutions.
• Ability to work as part of a team and independently
• Analytical and problem-solving skills
• Technical communication skills and the ability to present information to all levels of the organization
• Problem-solving and technical communication skills
• Ability to work in a highly matrixed environment and identify, define, and resolve organizational issues
• Creative analytical thinker
• Ability to prioritize workload to meet tight deadlines- Experience with advanced analytics and machine learning concepts and technology implementations- Experience with solution architecture and implementationExperience with Telephony solutions (e.g. Avaya, AWS Connect, Microsoft)Experience with Workflow solutions (e.g. Appian, AWD, Pega)- Knowledge of the financial services industry- The Salary for this position generally ranges between $200,000- $250,000 annually.
• Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including
• qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
• What We Offer
• For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits Benefits Package
• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development OpportunitiesHealth and Work / Life Balance Benefits We believe our responsibilities extend beyond our corporate walls. That's why we created the acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.\
• It offers investment, protection, and retirement solutions, always with a clear purpose :

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