Senior Product Manager - AI

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE : FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people‑first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

For more information, please visit www.careers.firstam.com.

What We Do

We are looking for an energetic, self‑motivated Senior Product Manager who is excited to work through ambiguity and deliver exceptional user experiences & lasting value to our customers. The Senior Product Manager will play a key role in helping us build and deliver enterprise AI platform integrations to our organization. You will collaborate closely with engineering teams, business stakeholders, and user experience design teams to develop modern solutions for our core business. This person will define and communicate strategy as well as day‑to‑day decisions regarding AI initiatives.

What You’ll Do :

• Define product strategy for our enterprise‑wide AI platform with clear, supportable objectives and long‑term vision for your area of ownership.
• Partner with Engineering, Operations, Finance, and HR to assess and activate AI capabilities embedded in enterprise platforms.
• Own the roadmap for core AI platform enablers – LLMs, copilots, orchestration layers, embedding APIs – ensuring alignment with the XP2 lifecycle and governance checkpoints.
• Craft KPIs, develop a product roadmap, and write user stories and requirements for your areas of ownership.
• Engage with internal stakeholders to gather feedback, glean insights, and understand pain points to enhance product offerings.
• Actively contribute to cultivating a customer‑obsessed, product‑led design culture.
• Support a comprehensive strategy from start to finish with training, adoption playbooks, and responsible use guidelines.
• Develop metrics to assess the success of new features and determine necessary enhancements.

Experience :

Pay Range : $126,100 - $193,325 annually. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job‑related knowledge, skills, experience, business requirements and geographic location.

Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment : handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer‑imposed criminal history requirements.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO / paid sick leave and other great benefits like an employee stock purchase plan.

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