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Deskside Support Analyst (Irving)
Deskside Support Analyst (Irving)KellyMitchell Group • Irving, TX, United States
Deskside Support Analyst (Irving)

Deskside Support Analyst (Irving)

KellyMitchell Group • Irving, TX, United States
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Job Summary :

Our client is seeking a Deskside Support Analyst to join their team! This position is located in Irving, Texas.

Duties :

  • Perform service, repair, and / or installation of computer products, including system hardware, parts management, software, and PCs
  • Provide technical support to customers on operational and maintenance aspects of system equipment and serves as the customer contact
  • Provide VIP support of mobile devices for both onsite and offsite executive staff
  • Assist with laptop refresh of corporate devices

Desired Skills / Experience :

  • Associate degree in Computer Networking or 2+ years of related experience
  • Prior help desk experience is preferred
  • Can work and resolve most escalated tickets
  • VIP / White Glove experience
  • Prior iPhone support experience
  • Benefits :

  • Medical, Dental, & Vision Insurance Plans
  • Employee-Owned Profit Sharing (ESOP)
  • 401K offered
  • The approximate pay range for this position starting at $65,000 - $70,000+ . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

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    Deskside Support Analyst • Irving, TX, United States

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