Food & Beverage Assistant Manager

Food & Beverage Assistant Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Role

As the Food & Beverage Assistant Manager, you will be responsible for the day-to-day management of different Food & Beverage outlets. This includes ensuring safety standards are met, overseeing staff, maintaining equipment, managing schedules, and developing engaging recreational activities. The ideal candidate will be a proactive leader with a passion for customer service and recreational management.

Responsibilities

• Assist in overseeing daily restaurant operations, including opening and closing procedures.
• Supervise and support front-of-house and back-of-house staff, ensuring adherence to company policies and standards.
• Train new team members and provide ongoing coaching to maintain high levels of productivity and guest satisfaction.
• Manage inventory, ordering, and control costs to maximize profitability.
• Resolve customer issues and ensure a positive dining experience.
• Oversee the operation and maintenance of the pool, recreational areas, and related facilities.
• Develop and implement policies and procedures to ensure the safety and satisfaction of all pool and recreation users.
• Supervise and train pool attendants, and other recreational staff.
• Ensure compliance with all safety regulations, including water quality standards, safety equipment, and emergency protocols.
• Manage pool scheduling for private events, group lessons, recreational programs, etc.
• Plan, organize, and lead recreational programs, events, and activities for guests or residents.
• Monitor and manage budgets for pool and recreation operations, including staffing and supplies.
• Handle guest inquiries, feedback, and complaints in a professional and timely manner.
• Collaborate with other departments (housekeeping, maintenance, food & beverage) to ensure a seamless guest experience.

Preferred Qualifications And Skills

Benefits Four Season Employees Enjoy

US work authorization is required.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.