Heavy Rental Service Supervisor

Overview

Quinn Company, your local Caterpillar store, is hiring a Heavy Rental Service Supervisor in Riverside, California.

Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines.

As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company… local and global at the same time.

Quinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive, performance based drive is the foundation of the company’s culture.

Handles Rentals, Machine Sales, Service, and Warranty for all Crushing and Screening products to maximize revenue; effectively services the needs of current and prospective customers. Supports Heavy Rents business as needed.

Wages

This position offers a base salary plus commission, with total annual compensation ranging from $70,200 to $84,854.

Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned and may be assigned to provide services outside of normal working hours during the week or on the weekend when unexpected needs surface.

Rentals – Heavy Rents / Crushing and Screening

• Coordinate rental equipment repairs.
• Create rental quotes and agreements.
• Coordinate transport to / from customer
• Maintain rental documents (signed agreements, insurance cert and purchase orders).
• Invoice rental agreements.
• Correspond with customers.
• Assist in maintaining and adjusting competitive rental rates
• Monitor market for any significant moves or changes.
• Assist Sales Rep. and PSSR as needed
• Ensure rental machines have a PERP permit and form 53.

Sales

Service

Warranty

General Responsibilities

SUPERVISORY RESPONSIBILITIES

Will require non-exempt leadership to departmental personnel in the execution of their duties. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities also include training employees; planning, assigning, and directing work. Maintain a safe work environment. Advise / assist Crushing and Screening General Manager in business planning and addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE

Seven years’ experience as a CAT dealership Coordinator in at least two of the following functional areas : Rental, Service, Sales, or Warranty. Certificate of completion or AA / AS degree from a community college or technical school or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general procedure manuals, operating instructions or governmental regulations. Ability to write / generate routine reports, business correspondence. Must have the ability to effectively present information and respond to questions from groups of clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

REASONING ABILITY

Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and to deal with problems involving customer disputes, competitive issues, and rental logistics.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, generally in an office environment with climate control, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and outside weather conditions. The noise level in the work environment is usually moderate.

Quinn is an Equal Opportunity Employer M / F / V / DV

Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans

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