Clinical Services Coordinator - Dickens Center MAPS

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Job Title : Clinical Services Coordinator - Dickens Center MAPS

Location : Hospital of the University of Pennsylvania- 3400 Spruce St

Hours : Full Time

Coordinator Accountabilities :

• Ensure self and assigned area(s) are compliant with all applicable federal, state, and local regulatory standards (ex OSHA, TJC, DOH, FDA, HIPAA, etc.)
• Oversees the POCT process to ensure accuracy and compliance.
• Report and act upon identified equipment / instrument malfunctions.
• Manage the day-to-day planning, operations and problem solving for assigned areas – ensure daily schedule, staffing, and performance metrics are met and changes communicated appropriately.
• Monitor and coach real-time performance against pre-established expectations / metrics. May be responsible for gathering information for performance reviews.
• Act as the communication link between the group he / she is leading, and management. Disseminates information to the group and forwards information back up to management.
• Effectively works with manager and providers to establish, implement, and maintain practice policies, procedures and efficient systems that support daily operations.
• Assists staff in resolving difficult patient situations or complaints.
• Participates in the interviewing process and oversees the training of new hires.

Medical Assistant Accountabilities :

Credentials :

Basic Cardiac Life Support (Required)

CMA or RMA (Required)

MA Certification (required within 90 days of hire). Must successfully complete / pass EMR training / tests

Education or Equivalent Experience :

H.S. Diploma / GED (Required)

And 3+ years medical office experience required. Advanced degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER : 297512